Claims Specialist

Claims Specialist Location: Honolulu, HI Schedule: Full-Time Salary Range: USD $67,000.00 - $126,000.00 Job Category: Claims Description: The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads. Responsibilities Plan and conduct investigations of claims, including interviewing insureds, witnesses, and claimants, collecting and evaluating documentation and securing evidence to confirm coverage and determine liability, compensability and damages. Determine need for, and engage independent adjusters, cause and origin experts and independent medical examiners. Refer claims to subrogation group or Special Investigations Unit as appropriate. Assess policy coverage for submitted claims and notify the insured of any issues. Determine and establish reserve requirements, adjusting reserves as necessary during claim processing. Assess actual damages associated with claims and conduct negotiations within assigned authority limits to settle claims. Coordinate litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attend trials as a representative of the company. Act as senior technical professional on team, assisting team members with escalated issues. Mentor and train new team members. Participate in Quality Review process. Participate in conducting suit committees, roundtables, arbitrations, mediations, field investigations and assist in conducting closed file reviews. Perform other duties as assigned. Qualifications Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state’s tort laws, normally acquired through a bachelor’s degree (or equivalent training) plus 3 to 5 years directly related work experience. Required to obtain and maintain all applicable licenses. Pay and Benefits Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Benefits: The company provides comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through Employee Resource Groups. The workplace culture is inclusive and supports every individual to do their best work. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. #J-18808-Ljbffr