Specialty Clinic RN Case Manager

Specialty Clinic Case Manager (RN)

Crusader Community Health | Full-Time | Non-Exempt

Crusader Community Health is looking for a compassionate, detail-driven Specialty Clinic Case Manager to join our dedicated team. In this role, you'll ensure patients receive timely access to specialty medications and coordinated care in clinics such as Hepatitis C (HCV) and PrEP. If you're an RN who thrives in a patient-centered, fast-paced environment and enjoys improving care processes, we want to meet you!

What You'll Do

As the Specialty Clinic Case Manager, you will play a key role in supporting our specialty clinics by:

• Managing prior authorization requests and staying up to date on formulary changes
• Navigating patient assistance and copay grant programs
• Building and maintaining strong relationships with specialty pharmacies
• Monitoring and managing patient follow-up for labs, imaging, referrals, and specialist consults
• Supporting clinic workflows and helping implement process improvements
• Scheduling patients into specialty clinics and maintaining clinic rosters
• Providing training and education to medical support staff
• Partnering with providers during specialty clinic sessions
• Participating in clinic meetings and staying current on specialty clinic guidelines

This role is ideal for a highly organized RN who enjoys both patient interaction and behind-the-scenes care coordination.

What We're Looking For

Education & Credentials:

• Graduate of an approved school of Registered Professional Nursing
• Current Illinois RN license
• CPR certification
• Meets Continuing Education requirements

Experience:

• Previous RN experience required
• Ambulatory care experience preferred

Knowledge & Skills:

• Understanding of prior authorization processes, managed care formularies, and patient assistance programs
• Experience with Electronic Medical Records (eClinicalWorks preferred)
• Strong communication skills-written and verbal
• Ability to work independently, prioritize tasks, and handle changing demands
• Professionalism, attention to detail, and commitment to quality
• Ability to travel between locations as needed

Why Join Crusader Community Health?

At Crusader, you'll be part of a mission-driven organization committed to providing high-quality, accessible healthcare to our community. We value teamwork, compassion, and innovation; and we support our employees with a positive work environment and opportunities to grow.

Ready to Make an Impact?

Apply today and help us improve specialty care for patients who need it most.
We look forward to meeting you!