Banking Center Manager

Position Overview As a Bank Branch Manager (Financial Center Manager), you will serve as both a leader and a producer, driving branch performance while coaching a team to deliver exceptional client experiences. You’ll lead a high‑performing team, oversee daily operations, and play a key role in growing the business through strong client relationships and community engagement. This role is ideal for a hands‑on leader who thrives in a fast‑paced environment, is passionate about developing others, and is committed to helping clients achieve their financial goals. What You’ll Do Lead & develop your team: coach, mentor, and develop a high‑performing team focused on delivering outstanding client experiences; provide ongoing performance feedback, conduct reviews, and support associate growth; foster a positive, accountable, and engaging team culture; lead daily team huddles to align on priorities and drive results. Drive sales & business growth: achieve branch performance goals through personal production and team leadership; generate new business through outbound calling, community involvement, and local networking; build and deepen customer relationships by identifying financial needs and providing tailored solutions; partner with internal teams to connect clients to mortgage, commercial, and investment solutions. Deliver exceptional client experiences: ensure every client interaction reflects SmartBank’s commitment to service excellence; support associates in resolving complex client needs and concerns; promote meaningful, needs‑based conversations that improve clients’ financial wellness. Oversee operations & compliance: manage daily branch operations to ensure efficiency, accuracy, and compliance; maintain strong knowledge of policies and procedures and coach team members accordingly; ensure adherence to all regulatory requirements and internal controls; monitor branch activity, reporting, and workflows to optimize performance. Support branch administration: maintain a professional and welcoming branch environment; oversee facility upkeep, supplies, and product displays; partner with leadership and HR on staffing, communication, and employee relations matters; represent SmartBank as a brand ambassador within the community. Stay hands‑on in the business: open consumer and business accounts and support lending activities as needed; perform key frontline responsibilities to support the team and client experience; actively contribute to the success of the branch as both a leader and a producer. What You’ll Bring Bachelor’s Degree or equivalent leadership experience. NMLS registration (or ability to obtain). Proven leadership experience in retail banking or a similar environment. Strong sales, business development, and relationship‑building skills. Solid understanding of banking operations, products, and regulatory requirements. Excellent communication, coaching, and interpersonal skills. High level of integrity, accountability, and professionalism. Benefits & Perks Competitive base salary + performance incentives. Comprehensive health, dental, and vision insurance. 401(k) with company match. Paid time off, holidays, and volunteer time. Career growth and leadership development opportunities. A values‑driven, people‑first culture. Opportunities to make a meaningful impact in your local community. #J-18808-Ljbffr