Financial Analyst

Job Title: Collections Analyst (Call center) Pharmaceutical Vision Care, a member of Pharmaceutical's Family of Companies, is recruiting a Financial Analyst located in Jacksonville, FL. Candidates must have Credit AND Collections experience. Key Responsibilities Evaluates accounts on hold, releases held orders and evaluates past due to reduce the risk of bad debt write-offs by contacting customers to secure payment/follow up on overdue balances and resolve issues, and maintain detailed files on all past due accounts Manage credit limits within policy and procedure guidelines Manage incoming customer inquiries Achieve metrics on past due balances while managing 30 inbound and 50 outbound phone calls per day and 50-100 orders released per day Recommend bad debt write-offs and accounts for collection Evaluate credit risk; approve changes on new account set-ups Perform system and process related projects Assists customers by researching issues concerning the customer's statements and/or invoices Ensure adherence to SOX Internal Controls Qualifications BS/Associate's Degree in Accounting, Finance or Business related major Minimum of 1 year in Credit Accounting environment and dealing with external customers Proficiency with Excel, MS Word, Outlook, and other desktop applications, SAP experience preferred Knowledge of standard and specialized collection procedures Excellent time management, multi-tasking and organization skills Customer focus and results oriented Empowered, persistent, results oriented Ability to work in a global team environment #J-18808-Ljbffr