Front Desk/Patient Greeter

Patient Greeter (Front Desk Healthcare)

Spring Valley, NY

$18.00 $22.00/hour

Overview

Be the welcoming face of a fast-paced medical pavilion. As a Patient Greeter, you'll play a vital role in creating a positive first impression for patients, visitors, and vendors. This is a highly visible, patient-facing position where your professionalism, organization, and communication skills directly impact the overall experience and flow of care.

If you thrive in dynamic environments and enjoy helping people, this is a great opportunity to grow your career in healthcare.

What You'll Do

• Welcome patients, visitors, and vendors with warmth and professionalism
• Assist with patient check-in and verify basic appointment details
• Provide clear directions and help patients navigate the facility
• Manage high foot traffic and incoming inquiries with efficiency and composure
• Enter and update information in EMR and other systems with accuracy
• Collaborate with clinical and administrative teams to ensure seamless patient flow
• Maintain strict patient confidentiality (HIPAA compliant)
• Keep the front desk and waiting areas organized, safe, and presentable
• Support general administrative tasks such as data entry, filing, and answering questions

What You Bring

• 2+ years of experience in a medical receptionist or healthcare front-desk role
• Strong customer service skills with a compassionate, patient-first mindset
• Experience with electronic medical records (EMR) systems
• Ability to multitask in a high-volume, fast-paced environment
• Excellent accuracy and attention to detail
• Solid understanding of HIPAA and confidentiality standards
• High school diploma (required)

Nice to Have

• Experience with prior authorizations
• Familiarity with medical office operations
• General administrative and clerical experience
• Interest in building a long-term career in healthcare

Work Environment & Schedule

• Fast-paced, high-volume medical pavilion setting
• Frequent interaction with both clinical teams and patients
• Evening and late-night shifts required

Example Schedule Options (~32 hrs/week):

• Option 1: Sun (2:00 PM 12:45 AM), Mon & Tues (4:30 PM 12:45 AM), Fri (4:00 PM 8:15 PM)
• Option 2: SunTues evening shifts + Fri & Sat evening coverage

Pay & Benefits

• Competitive hourly pay: $18.00 $22.00/hr
• Eligible benefits may include:
• Medical, dental & vision coverage
• 401(k) with pre- and post-tax contributions
• Life insurance & disability coverage
• Health Savings Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off (PTO, vacation, sick time)

Why This Role?

• Gain experience in a respected healthcare environment
• Build valuable patient-facing and administrative skills
• Work with a collaborative team focused on patient care
• Make a real impact on the patient experience every day

This is a Permanent position based out of Spring Valley, NY.

The pay range for this position is $18.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Spring Valley, NY.

This position is anticipated to close on Jun 12, 2026.