IT Business Analyst

Job Description

Job Description

Role Description

As part of the IT Applications Team, you will serve as a bridge between business stakeholders and IT teams, focusing on analyzing business processes, gathering requirements, and proposing and implementing technology-driven solutions to enhance organizational efficiency.

Key Responsibilities

• Requirements Gathering: Engage with stakeholders and end users to understand the current state, collect and document business needs and objectives. This involves conducting interviews, workshops, and surveys to ensure a comprehensive understanding of requirements.

• Data Analysis: Analyze existing business processes and data to identify inefficiencies and areas for improvement. This analysis helps in formulating actionable insights that drive decision-making.

• Solution Development: Propose and develop solutions that align with organizational goals. This includes creating functional specifications, process flow diagrams, and user manuals to support implementation.

• Facilitating Communication: Serve as a liaison between technical teams and business stakeholders, ensuring clear communication of requirements and project updates. This role is crucial for bridging the gap between non-technical and technical teams.

• Project Management: With the team’s support, organize and manage resources to achieve the goals within the defined scope, plan, and budget; meeting the desired objectives and delivering value to stakeholders.

• Project Documentation: Developing comprehensive project documentation throughout the application / project lifecycle, including business requirements, functional requirements, technical specifications, interfaces and status reports is essential for ensuring alignment among all project participants.

• Testing and Validation: Involved in overseeing testing solutions to ensure they meet business requirements. They may also facilitate user acceptance testing (UAT) to validate that the implemented solutions function as intended.

• Direct Support, Coaching and Training: Regarding the change network (Super Users, Key Users) guarantee that learning curves are well addressed.

• Assess Adoption and Proficiency of Changes Within the Organization: In compliance with the applications change management approach and methodology.

• Monitoring and Reporting: After implementation, monitor the performance of solutions and report on their effectiveness, adjusting as necessary to optimize outcomes.

What We Offer

• Exciting transformation role to work closely together with key business stakeholders to realize Trivium’s Transformation through the implementation and improvement of a set of Applications.

Requirements for the job

Education & Training / Skills:

• Degree in Business Management or Computer Science.

• Fluent in English (written / spoken)

• Communications skills knowing that the role will interact with end users, developers and applications vendors, business’ 3rd parties, and organizational leaders. This includes active listening, written communication, and verbal communication.

• Problem-Solving skills as the role must be an expert at identifying problems and developing successful solutions (analytical thinking and the ability to assess various options before making decisions).

• Critical Thinking: Ability to analyze information, evaluating data and processes, to make or recommend informed decisions or improvements.

• Adaptability: Flexibility and willingness to adapt strategies and solutions to a dynamic and evolving business environment.

• Technical experience: Solid understanding of technology applications and data analysis tools, and how they can be leveraged to improve business operations.

Experience :

• +5 years in applications (ERP / MES / SPC / Scheduling).

• +5 years in manufacturing companies.

• +5 years Project Management.

• Microsoft Office tools.

• Familiarity with Project Management Software (MS Project, JIRA, Celoxis, Monday, etc.)

Competencies :

• Ability to communicate with all levels within the organization.

• Ability to influence decision-making.

• Ability to manage priorities and deliver on time.

• Ability to think analytically, critically and creatively to solve business challenges

• Team player

You should be proficient in:

• ERP & MRP Systems
• Packaging Experience
• Experience in a Manufacturing Environment