Service Dispatch Coordinator

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Employment structure: Full-time
Location: Austin, TX
Experience level: Entry level; 0–2 years preferred

Role Summary

TESIM Electric is seeking a Service Dispatch Coordinator to coordinate service calls, technician schedules, customer updates, and job documentation. TESIM is growing its commercial electrical business and building its data-center and mission-critical pipeline across Texas. Electrical construction experience is not required. We value dependable people who communicate clearly, learn quickly, and take pride in accurate work.

What You’ll Do
• Receive service requests and collect clear information from customers.
• Schedule and dispatch technicians based on urgency, location, and availability.
• Communicate appointment updates and document work status in company systems.
• Help close work orders by confirming notes, time, material, and billing information.

What You Bring
• High school diploma or equivalent.
• Customer service, call center, scheduling, retail, or hospitality experience preferred but not required.
• Calm phone presence, quick learning, and strong organization.
• Basic computer, email, and data-entry skills.

What Success Looks Like

Accurate work, responsive communication, dependable attendance, organized records, respectful teamwork, and consistent follow-through.

Compensation

Competitive hourly pay based on experience and capabilities.

Benefits

Health, dental, and vision coverage.

TESIM Electric is an equal opportunity employer. Employment decisions are based on role-related qualifications, performance, and business needs.