Agentic Operations Consultant - Healthcare

Agentic Business Consultant, Agentforce Process Automation

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Agentic Operations and Intelligence Consultant is the primary strategic driver for go-to-market motion for our Agentforce process automation (Regrello). You will own the end-to-end value narrativefrom initial discovery and use-case roadmapping to the delivery of high-stakes Proof of Concept (POC) engagements that prove the transformative power of these solutions. The Business Consultant is not just a technical resource; it is Strategic Deal Execution. You will partner with Account Executives to lead deep discovery, identify high-value transformation opportunities across back-office business functions (Supply Chain, Finance, etc.), and prove the value of the "Agentic Enterprise." You own the value narrativefrom the first pitch and process discovery to the delivery of high-stakes Proof of Concept (POC) engagements that secure the win.

Key Responsibilities

• Strategic Value Selling: Serve as the primary solution leader on complex deals. You will pitch the vision of autonomous business processes and define the multi-year value roadmap for our most strategic customers.
• Value Architecting: Define and pitch a multi-year "Value Roadmap" for customers, moving beyond a single use case to show how Agentforce can transform their entire operations.
• Executive Influence: Act as the primary subject matter expert (SME) in C-suite presentations, translating technical "Agentic" capabilities into business outcomes like working capital optimization and risk mitigation.
• Solution Proof & Validation: Lead and manage 45 week POC engagements. While you will build, the focus is on proving the business case and securing technical buy-in to close the deal.
• Cross-Functional GTM Strategy: Partner with Product and Engineering to provide real-world feedback, ensuring the Regrello roadmap aligns with the "big rock" problems you are solving in the field.
• Quota Ownership: Drive revenue growth as part of a commissionable team, taking accountability for deal velocity and win rates within the Regrello/Apromore portfolio.

Experience/Skills Required

• 10+ years of relevant experience in one or more of the following: Technical Sales, Solutions Engineering, Business Value Consulting, or Technology Consulting
• Deep industry experience in Healthcare
• Familiarity with supply chain management, financial services, or workflow automation platforms
• Master of Discovery: Proven ability to lead "whiteboard" sessions that challenge a customer's current state and build a compelling vision for a future state.
• Technical Fluency: Ability to "roll up sleeves" and configure solutions (POCs) using no-code tools, but always through the lens of solving a specific business problem.
• Executive Presence: Exceptional ability to communicate complex AI and automation concepts to stakeholders ranging from Warehouse Managers to Chief Supply Chain Officers.
• Ability to thrive in an agile, fast-scaling environment often operating as the subject matter expert on a cross-functional deal team
• Experience working in or alongside quota-carrying roles with MBO or KSO-based incentive structures

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $134,750 - $244,510 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $148,190 - $269,080 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.