Assistant Regional Administrator for Family and Community Resource Centers

Job Requisition ID: 56086 Opening Date: 05/22/2026 Closing Date: 06/05/2026 ​Agency: Department of Human Services Class Title: SENIOR PUBLIC SERVICE ADMIN (40070) Skill Option: Health and Human Services Bilingual Option: Spanish Salary: Anticipated Salary: $10,000 - $11,835 per month ($120,000 - $142,020 per year) + Bilingual Pay Job Type: Salaried Category: Full Time County: Cook Number of Vacancies: 1 Bargaining Unit Code: None Merit Comp Code: Term Appointment/ Agency A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Division of Family & Community Services is seeking to hire an energetic and detail-oriented administrator to coordinate and evaluate the administrative aspects of the operations of Region 1 North Family and Community Resources Center locations. The position supervises and administers the activities of professional staff providing casework services to applicants seeking public assistance or referrals. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois. Essential Functions Serves as Assistant Regional Administrator (ARA) for a designated region in the Division of Family and Community Services (DFCS). Assists the RA in implementing statewide initiatives. Develops and maintains effective working relationships between offices and local communities in the assigned areas. Serves as full-line supervisor. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations. Coordinates with administrators in the assigned area on program initiatives. Works in conjunction with investigatory officials concerning sensitive internal investigations into such areas as allegations of fraud, audits of case records and assessments of programs and services to identify improprieties. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with course work in a social or human services field. Requires four (4) years progressively responsible administrative experience in a public welfare system. Requires the ability speak, read and write Spanish at a colloquial skill level. Preferred Qualifications Four (4) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off. Four (4) years of professional experience utilizing public and business administrative principles and practices. Three (3) years of professional experience working with the program, service objectives, activities, and operations systems of a public or private organization. Three (3) years professional experience communicating with both internal and external stakeholders daily ensuring detailed and critical analysis of work performed. Four (4) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects. Four (4) years professional experience interpreting and implementing policies, procedures, and goals of public assistance services such as cash, food, and medical assistance programs. Conditions of Employment Requires ability to travel in the performance of duties, with overnight stays as appropriate. This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings. *All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description. Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch Headquarter Location: 4200 N Oak Park Ave, Chicago, Illinois, 60634 Family and Community Services Region 1 North Administration Work County: Cook Agency Contact: View email address on click.appcast.io Posting Group: Leadership & Management; Social Services About the Agency The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity. As a State of Illinois employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick days annually (Sick days carry over from year to year) 10-25 days of Paid Vacation time annually - (10 days in year one of employment) Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Federal Public Service Loan Forgiveness Program eligibility GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: Statement of Economic Interest This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings. Term Appointment Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Human Services’s discretion. APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website. State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: View email address on click.appcast.io View email address on click.appcast.io