Beverage Cart Attendant

Job Details Job Location: Marriott Lincolnshire Resort - Lincolnshire, IL 60069 Position Type: Part Time Salary Range: $12.60 - $12.60 Hourly Job Shift: Any Job Category: Hospitality - Hotel JOB DESCRIPTION LINCOLNSHIRE, ILLINOIS JOB TITLE: BEVERAGE CART ATTENDANT DEPARTMENT: GOLF REPORTS TO: DIRECTOR OF GOLF ISSUE DATE: JANUARY 1, 2017 PURPOSE AND PERFORMANCE GOALS Provide quality, value-added professional service in the Golf department to exceed facility standards for food and beverage service, guest helpfulness, and guest friendliness. ESSENTIAL DUTIES AND RESPONSIBILITIES Deliver excellent, prompt and courteous food & beverage service. Must drive cart safely at all times (must have valid driver’s license) Must demonstrate excellent knowledge of golf and golf course etiquette Drive cart to all members/guests on the course adhering to proper etiquette at all times Maintain fully stock cart to ensure a variety of items. Make every effort to accommodate guest requests on the beverage carts Answer phones before third ring and use proper etiquette. Follow and enforce Alcohol Service Policy. Review policy in detail and report any issues such as individuals that have had too much to drink, or brought their own alcohol immediately Establish a regular route leading from the front nine to the back nine as golfers progress on the course Maintain consistent times between visits and always avoid lapses in service Always advise guests in advance if you are switching shifts or leaving for the day Do not drive the cart across fairways Never interfere with the golfers game Stay on the cart “only” paths Stop cart when a golfer is ready to swing, putt or tee off (noise distracts a golfers concentration) Gas up cart regularly Stock cart with all necessary products as indicated on the requisition forms. Restock cart as needed throughout the day Knowledge of cash handling procedures Collect all money and account for it correctly Complete and submit accurate tip records Empty cart with requisition forms Clean and scrub cart daily Other contributions to team as necessary SUPERVISORY RESPONSIBILITIES – Not applicable Not applicable QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE High school diploma or GED. 6 months serving experience. LANGUAGE SKILLS Must be able to communicate clearly with guests, customers, supervisors and fellow employees. MATHEMATICAL SKILLS Must be able to calculate amounts and apply basic addition, subtraction division and multiplication. REASONING ABILITY Must be able to analyze routine data to make appropriate judgments regarding beverage cart food & beverage service processes. CERTIFICATES, LICENSES, REGISTRATIONS BASSET certification Valid Driver’s License PHYSICAL DEMANDS Practice correct safety standards and rules at all times. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift/push/pull 50 pounds. Required to walk, stand, bend, crouch, kneel, and reach. Requires ability to reach, grasp and feel. HOURS Due to the business demands of the hospitality industry, and the fact that the Resort provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time. Associates are held accountable for all duties of job - Acknowledgement: I have read and understand all of the above. I have reviewed the duties for which I am responsible, and understand this job description reflects management’s assignment of essential functions; and nothing herein restricts management/company rights to assign or reassign duties and responsibilities to this job at any time. This job description excludes marginal functions, incidental duties and special projects which I may be required to perform when assigned. I understand that this document does not create an employment contract and that I am employed by RFMBG Lincolnshire, LLC (Marriott Lincolnshire) on an \"at-will\" basis. Qualifications #J-18808-Ljbffr