Assistant Manager

Assistant Manager in Pembroke Pines, FL

EAP Management Corp dba KFC is looking for leaders who love serving customers and want to be part of a great restaurant company by running strong shifts in a self-sufficient manner. Take ownership and responsibility to solve problems, seek help from others when appropriate, and be willing to provide support and guidance to your team. This is the perfect place for you to learn, grow, and succeed!

What's in it for you?

• Competitive starting pay
• Paid time off for vacation and holidays
• 401(k) with company match
• Medical, dental, and vision benefits
• Opportunity to earn bonuses based on store performance

What you can expect from us

• Leadership and direction
• Support and coaching on how to respond to customer and co-worker requests
• Excellent communication and a passion for working with people
• Opportunities to grow within the company and advance to general management roles and beyond

Highlights of what we expect from you

• Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers, and Service are completed
• Assist with Profit and Loss management by following cash control/security procedures, maintaining inventory, and managing labor
• Demonstrate a friendly attitude and great customer service skills
• Be detail-oriented with the ability to multitask and prioritize
• Oversee a team of associates in a fast-paced environment while ensuring all proper food safety precautions are met
• Demonstrate patience and a positive attitude while delegating tasks and giving instructions
• Work effectively and safely in a changing environment
• Make quick and appropriate decisions
• Take ownership and responsibility when solving problems
• Ensure all Team Members complete their Shift Excellence tasks for their assigned position(s)
• Understand posted work schedules and report to work as scheduled-on time, in uniform, and ready to begin tasks. Provide appropriate notice when unable to work
• Understand and use the approved timekeeping system, including accurately recording all hours worked
• Provide ongoing constructive and positive feedback to Team Members
• Actively participate in the training of Team Members
• Handle conflicts constructively and work with the RGM to achieve resolution
• Fully participate in delivering a WOW experience to every guest

This list is not all-inclusive of the expectations for our Assistant General Managers.

Are you qualified for the job?

• Education: High School Diploma or GED required; College or University degree preferred
• Basic business math and accounting skills, with strong analytical and decision-making abilities
• Experience: Relevant supervisory experience in a food service or retail environment, including Profit and Loss responsibility
• Must be at least 18 years old
• Must pass background check criteria and drug test
• Able to stock shelves and coolers
• Able to oversee and manage subordinate employees and provide direction
• Able to sweep and mop floors, dust shelves, lift and carry trash containers, and place them in an outside bin
• Able to clean the parking lot and grounds surrounding the restaurant
• Able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of the shift

Disclaimer: You are applying to EAP Management Corp dba KFC, a franchisee of KFC. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.