Store Leader

Job Details: Level: Management, Job Location: Naperville, IL - Naperville, IL 60563, Salary Range: $55,000.00 - $60,000.00 Salary, Job Category: Sales, Store Leader Reports to: District Leader Classification: Full-Time / Exempt / Salaried / On-Site Range USA is the nation's largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We're growing nationwide, and we want the right people with us. At Range USA, your work has real impact. Position overview The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution both personal and store, team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence. Core values alignment: Curious — ask questions, find and solve problems Passionate — care deeply about the brand, team, and customers Do it Right — take pride in accuracy and credibility Service — put others above ourselves Key responsibilities We're looking for a leader who excels in: Sales & Business Acumen – Drive revenue both personal and store, KPIs, and profitability Customer Experience Excellence – leads thru example and coaching to excellence People Development – Coaches, trains, and builds high-performing teams Operational Discipline – Maintains strong execution by validation of scheduling, inventory, and store standards Safety & Compliance Leadership – Ensures strict adherence to firearm safety, ATF, OSHA, and company policies Sales & Performance Management: Drive personal and store revenue, memberships, and key performance indicators (KPIs) Monitor individual and team sales performance; coach to improve results Utilize reporting and financial insights to guide business decisions Promote a strong sales culture focused on customer needs and education Leadership & Team Development: Oversee the recruiting, training, and development of a high-performing team of store associates and leaders Provide ongoing coaching, feedback, and performance management Ensure clear roles, expectations, and accountability across the team Operations & Execution: Customer Service-Creates a welcoming, service-driven culture that delivers a best-in-class experience Oversee scheduling to align labor with business demand Validate store standards including merchandising, pricing, and cleanliness Validate accuracy in inventory management and reporting when ASL not present Safety & Compliance: Validate full compliance with ATF regulations and internal policies Validation of OSHA, EPA, and local regulatory compliance, including lead safety. Enforce all firearm safety protocols and range safety standards Communication & Collaboration: Partner with District Leaders and Support Center teams to drive store performance Identify and resolve operational or customer experience challenges Desired skills & experience 3+ years of retail management experience required Leadership of 10 or more associates in a retail environment Strong leadership, communication, and coaching skills Proven ability to drive sales and operational performance Experience with POS systems, inventory tools, and Microsoft Office Flexible availability, including nights, weekends, and holidays Employee benefits Medical, Dental, and Vision health insurance Unlimited Shooting – Free Classes Industry-leading online and in-store discounts Manufacturer rewards and points program No firearm experience needed — we offer paid training #J-18808-Ljbffr Range USA