Shift Leader

Role Summary Shift Leaders are responsible for creating Raving Fans. Their responsibilities include: Execute operational excellence – Develop trust with guests through meeting the Quality requirements all day every day. Deliver 2nd Mile Service – Ensure guests feel cared for by going above and beyond expectations. Activate Emotional Connections – Strengthen relationships with guests and the community. Must obtain Food Handlers Certificate within the first 5 days of employment. General Responsibilities Opens and closes the restaurant Count and verify drawers Develops Team Leaders Directs our shifts Identify, analyze, and solve issues that arise in a fast-paced environment Maximizes productivity in the restaurant – Makes sure that every area of the restaurant is running efficiently Requirements Available to work a minimum of 35 hours per week Understand the expectation of Chick-fil-A customer service standards and operational excellence. Skills Great attitude Hard working Dependable Honest Demonstrate leadership attributes Team-player Positive attitude & role model Responsive to team’s needs Takes initiative Works to serve others Motivated to grow and to learn Great verbal communicator Outgoing/friendly/patient Desire for ongoing training/education Detailed & keenly observant Passion for procedural discipline Able to lift 40 - 60 pounds on a consistent basis #J-18808-Ljbffr Chick-fil-A Terrell