Leasing Agent

Job Title: Leasing Agent
Full Time | New Haven, CT, US
Pay: $20.00 - $25.00 per hour DOE
Schedule: Monday - Friday, 8:00 am - 4:30 pm

Carabetta Property Management is seeking a Leasing Agent to join our team in New Haven, CT. In this role, you'll be the first point of contact for our residents and prospective tenants, guiding them through leasing and renewal processes, and facilitating property tours while maintaining a professional, warm-welcoming demeanor to ensure a positive experience that keeps our residents happy and satisfied.

Responsibilities

Responsibilities include, but are not limited to:

• Proactively respond to all office inquiries via phone, email, and walk-ins to maintain or increase maximum occupancy.
• Engage and qualify all inquiries to produce consistent appointments and finalized applications.
• Build strong relationships with current residents and support successful lease renewals.
• Conduct engaging property tours and build strong relationships with prospective residents.
• Obtain lease information, process applications, conduct credit/reference checks, and set-up/maintain completed lease files.
• Ensure full compliance with Fair Housing laws, property standards, and company policies.
• Input and update daily activity in YARDI, including traffic, vacancies, notices, and evictions.
• Inspect apartments before move-ins and after move-outs.
• Perform move-in inspections and review welcome packets with new residents.
• Guarantee on-time apartment readiness and coordinate inspections when necessary.
• Provide weekly updates on vacancy statuses.

Qualifications

• Minimum 1 year of leasing (residential/commercial) experience is required.
• Strong interpersonal, communication, and customer service skills.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Critical thinking and problem-solving abilities, especially when assessing accommodation requests.
• Proficiency in MS Office (especially Excel and PowerPoint).
• Ability to handle confidential information with professionalism.
• Ability to meet deadlines and goals in a timely, efficient manner.
• Bilingual (English/Spanish) is required.

At The Carabetta Companies, we hold ourselves to high standards and seek team members who share our commitment to excellence. When you join us, you become part of a motivated, hard-working group of professionals-our Carabetta "extended family."

If you're passionate about customer service and looking to grow your career in property management, we'd love to hear from you, apply today!