Patrol Roving Security Officer

Overview

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.


Job Skills / Requirements

Location: Houston, TX Schedule: To Be Determined Position: Full-Time

Position Overview

United Protective Services is seeking dependable, professional, and customer-focused Security Officers for an upscale outdoor shopping center in Houston.

This is a highly visible and active position requiring officers to patrol the property while providing excellent customer service to tenants, shoppers, employees, and visitors. Officers will spend a significant portion of the shift outdoors and must be comfortable working in varying weather conditions.

The ideal candidate is professional, observant, proactive, physically active, and comfortable interacting with the public in a high-end retail environment.

Key Responsibilities

• Maintain a highly visible and professional security presence throughout the property
• Conduct routine and randomized foot and vehicle patrols
• Patrol parking areas, storefronts, pedestrian walkways, common areas, service areas, and the exterior perimeter
• Observe and report suspicious persons, vehicles, or activity
• Monitor for theft, vandalism, loitering, unauthorized activity, and other security concerns
• Identify and report safety hazards, property damage, lighting issues, water leaks, and maintenance concerns
• Monitor entrances, exits, parking areas, and other designated locations
• Respond to incidents, alarms, disturbances, and service calls as needed
• Assist tenants, shoppers, employees, and visitors with directions and general customer service
• Maintain professional and courteous interactions with tenants and the public
• Monitor vendor and contractor activity when required
• Assist with maintaining compliance with property rules and procedures in a professional manner
• Complete required patrol checkpoints and electronic security documentation
• Complete Daily Activity Reports (DARs), incident reports, and other required documentation accurately and promptly
• Immediately communicate significant incidents or concerns to Security Supervision and Property Management
• Coordinate with law enforcement, fire, and emergency medical services when appropriate
• Maintain accountability for assigned keys, access cards, phones, radios, and other equipment

Requirements

• Previous security experience preferred
• Strong customer service and communication skills
• Professional appearance and demeanor
• Strong attention to detail and situational awareness
• Ability to interact professionally with tenants, shoppers, visitors, and Property Management
• Ability to stand and walk for extended periods
• Ability to work outdoors in varying weather conditions, including heat, cold, and rain
• Comfortable working in a position requiring a high level of walking and physical activity
• Reliable transportation
• Dependable attendance and punctuality
• Ability to work independently and exercise good judgment
• Basic computer and smartphone proficiency
• Strong written communication and report-writing skills
• Valid Texas Security License preferred

What We Offer

• Full-time employment
• Consistent scheduling once assigned
• Opportunities for overtime and advancement
• Supportive management team
• Ongoing training and development
• Professional, upscale retail environment
• Career growth within United Protective Services

If you are dependable, professional, customer-focused, and enjoy working in an active outdoor environment, we encourage you to apply and join the United Protective Services team.

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance

This is a Full-Time position