Collateral Specialist

Job Description

Job Description

Job Summary:

The Loan Servicer/Collateral Specialist will assist with servicing activities of current or recently past due loans and create or review loan documents assisting with processes necessary to protect and recover collateral.

Duties/Responsibilities:

• Assist with incoming calls and returned or past due payments within 1-5 days past due.
• Review and process Same as Cash promotional offers and payoffs.
• Ensure perfection of collateral documents such as titles, insurance, and UCC finance statements.
• Verifying all collateral documents are present, audit documents for original vs. copies.
• Collects, reviews, and analyzes data related to the company’s information systems and functions.
• Initiates and monitors the collateral recovery process and related documentation.
• Determines whether a system or function is operating according to organizational and industry procedures and guidelines.
• Conducts frequent reports and efficiency analysis on assigned services and systems to identify delinquent customers and remedies for default.
• Identifies discrepancies, risks, and other problems, then reports findings to upper management; recommends appropriate corrective measures.
• Communicates with clients.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Good accounting and internal auditing skills.
• Works well with time-sensitive documents and completing tasks or projects with hard deadlines.
• Proficient understanding and use of representative sampling techniques.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office 365 or related software.

Education and Experience:

• Experience with Vehicle Titling and legal processes such as bankruptcy and UCC filing required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.