Mortgage Loan Closing Specialist

Mortgage Closing Specialist

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Summary/Objectives

It is the responsibility of the Mortgage Closing Specialist to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Functions include creating and generating the Closing Disclosure, mortgage closing documents and reviewing of documents for loan funding and ensuring that loans meet all requirements and regulations. Maintains compliance with SouthState Bank Corporate Code of Conduct and Ethics, all anti-money laundering guidelines, regulatory requirements, and all other applicable procedures.

Essential Functions

This position is expected to perform the specific duties, tasks, and responsibilities as outlined below:

• Perform closing functions for government and conventional loans according to established timelines, Standard Process Flow, regulations and procedures
• Obtain all required information to complete the Closing Disclosure (CD)
• Deliver the CD within required timeframes to ensure customers closing date is met
• Perform Mavent run, review and clear as necessary
• Monitor all closings for accuracy and compliance, handle cures as necessary
• Supports specialty products or unique scenarios
• Supports high levels of production
• Communicate with settlement agent/attorney and paralegal partners
• Review title requirements, exceptions, and other information obtained for accuracy, completeness, and conformance
• Review documentation in loan system or enter the data into the loan system
• Obtain additional documentation needed from all sources
• Prepare closing instructions and review required loan documentation and Closing Disclosure for accuracy
• Maintains high degree of accuracy in funding calculations
• Serve as a resource for other closing specialists for questions
• Review loan system and documentation in file returning to underwriting and processing, if applicable
• Maintain awareness of all legal regulations relating to closing as training becomes available
• Accepts and performs other duties as determined to be essential.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

· Computer Knowledge - Possesses basic computer knowledge and the ability to learn other software utilized within the department, as well as any new software programs implemented by the Bank; working knowledge of Microsoft Outlook, Word, and Excel

· Interpersonal Relationships – Maintains a professional standard when working with customers and co-workers; maintains emotional control when faced with opposition and pressure from others and/or stressful conditions; have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others

· Communication – Maintains a professional standard, including spelling and punctuation, when utilizing verbal or written (electronic) communication; asks questions when necessary for clarification purposes; keeps all parties accurately informed; communicates timely; maintains confidentiality where applicable

· Attention to Detail – Work product is thorough and accurate; is highly organized; maintains a high level of data integrity

· Collaboration – Works professionally with others; is cooperative and engaged when participating in group exercises; supports working toward common goals

· Flexibility – Able to keep up with and implement changes made at the direction of Leadership; can handle simultaneous tasks; able to adhere to specific timelines/deadlines

· Time Management – Organizes time and resources efficiently; manages multiple tasks; meets deadlines consistently

· Customer Service – Provide a high level of service to internal and external customers

Qualifications, Education, and Certification Requirements

· Education: High school diploma or equivalent

· Experience: 1 – 2 years residential mortgage lending experience; 1 -2 years residential mortgage loan closing experience preferred, but not required

· Certifications/Specific Knowledge: Working knowledge of Encompass LOS preferred, but not required

Training Requirements/Classes

Required annual compliance training, New Employee Orientation

Physical Demands

This position requires a large amount of time in front of a computer with multiple monitors; must be able to sit or stand for long periods of time. Must be able to efficiently access and interpret information on computer screens, documents, and reports.

Work Environment

Must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come to meetings as needed.

Travel

Travel may be required to attend meetings or other Bank-sponsored events upon request by Leadership.

In accordance with Colorado law: Colorado pay for this position is anticipated to be between $43,468.00 - $69,437.00, actual offers to be determined based on applicant's skills, experience and education. While the anticipated deadline for the job posting is 06-28-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date.

Benefits | SouthState Careers

Equal Opportunity Employer, including disabled/veterans.