Operations Supervisor

Inventory Control Specialist

Inventory Accuracy & System Integrity

Ensure inventory in the WMS/ERP matches physical reality at all times quantity, location, and status

Monitor daily that there are no open transfers, open receipts, pending put-aways, or unshipped orders left unresolved at end of day

Verify that every receiving, putaway, transfer, pick, and shipping transaction is properly closed in the system before close of business

Lead and oversee cycle counts, reconciliations, and physical inventory events; investigate and resolve all variances

Identify root causes of inventory discrepancies and drive corrective actions with the warehouse team

Operations Oversight & Audit

Provide independent verification that daily warehouse activity is being executed and recorded according to company standards

Audit Warehouse Manager and Supervisor reported metrics against system data; flag discrepancies and follow them through to resolution

Review daily, weekly, and monthly transaction logs to surface missed steps, broken processes, or compliance gaps

Hold daily / weekly review checkpoints with warehouse leadership to confirm all transactions are reconciled and closed

Escalate unresolved operational or accuracy issues to senior leadership with clear data and recommended next steps

Documentation & Reporting

Review and validate all inbound and outbound shipping documentation receiving reports, delivery notes, bills of lading, packing lists, and invoices

Prepare and distribute daily, weekly, and monthly reports on inventory accuracy, open transactions, and operational KPIs

Track and analyze key metrics such as inventory variance, order accuracy, on-time shipping, dock-to-stock time, and aging open transactions

Maintain organized digital and physical documentation for full traceability and audit readiness

Coordination & Communication

Serve as the data and operations liaison between the warehouse, customer service, sales, and senior leadership

Coordinate with suppliers, carriers, and 3PL partners to confirm scheduled inbound and outbound activity is properly received and processed

Respond to internal and external inquiries regarding inventory status, shipment tracking, and order fulfillment

Compliance & Continuous Improvement

Ensure operational adherence to company policies, safety standards, and regulatory requirements

Identify recurring discrepancies or process gaps and recommend systemic fixes to prevent them

Contribute to lean and continuous improvement initiatives across the distribution center

Required Skills & Competencies

Sharp attention to detail and an audit mindset you naturally look for things that don't add up

Confidence to professionally challenge data, processes, and people until issues are resolved

Strong organizational and time-management skills with the ability to manage competing priorities

Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP / XLOOKUP, basic data analysis); solid Word and Outlook skills

Hands-on experience with Warehouse Management Systems (WMS) and/or ERP platforms (SAP, Oracle, NetSuite, Manhattan, or similar)

Excellent written and verbal communication skills, with the ability to interact professionally across all levels of the organization

Strong problem-solving and analytical mindset

Solid understanding of inventory control principles and end-to-end distribution workflows (receiving, putaway, transfers, picking, shipping)

Self-starter capable of working independently and holding others accountable through data

Required Qualifications

High school diploma or equivalent

23 years of experience in distribution operations, inventory control, warehouse administration, or a similar role

Demonstrated experience with inventory management, transactional auditing, or operations data analysis

Working knowledge of shipping, receiving, and putaway procedures

Preferred Qualifications

Associate's or Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field

Prior experience in textile, apparel, or consumer goods distribution

Familiarity with basic accounting, purchasing, or procurement processes

Exposure to lean, Six Sigma, or continuous improvement methodologies

Bilingual (English / Spanish) is a strong plus

Working Conditions

Primarily office-based within the distribution center

Occasional walks of the warehouse floor required to verify activity, conduct cycle counts, or investigate discrepancies

Standard business hours, with occasional flexibility required during inventory cycles, peak periods, or month / year-end close