Beer Garden Server

Beer Garden Server

The Beer Garden Server plays a crucial role in crafting a unique and memorable experience for Beat The Bomb's guests. They will deliver exceptional guest service, along with delicious cocktails and tasty bites. Beer Garden Servers at Beat The Bomb are responsible for taking orders, providing outstanding service, and adhering to all food and drink safety guidelines. The Beer garden position will consist of food and beverage service in the Beer Garden and Shot station operations. While their primary focus is on food & beverage operations, it is essential for all Beer Garden servers to have a comprehensive understanding of how Game Bays operate and the ability to troubleshoot some quick fixes for the guest.

Essential duties and responsibilities include:

• Food & Beverage Safety: Follow all safety and sanitation procedures per the health department and responsible alcohol service guidelines
• Customer service: Greeting customers, being polite and attentive, and providing information
• Menu knowledge: Able to answer questions and make recommendations based on customer preferences or dietary restrictions
• Order taking: Taking food and drink orders from guests, entering them into our Toast POS system, and ensuring they have been communicated to the kitchen staff
• Food and drink delivery: Serving food and drinks to customers on time and communicating any delays to management
• Table settings: Arranging, clearing, cleaning, resetting tables, chairs, and decor for our guests
• Cleanliness: Keeping the Beer garden & Game Bay table(s) and seating areas clean and tidy.
• Payment processing: Preparing bills and collecting checks
• Communication: Cooperating with kitchen staff and following customer service guidelines
• Technical ability: Ability to understand and utilize Toast POS system and basic troubleshooting for our Game Bay operations

The ideal Beer Garden Server:

• Embodies Beat The Bomb's values: Bring Positivity, Take Responsibility, Build The Future, CREATE THE FUN
• Required to be Responsible Alcohol service certified through a nationally recognized company such as ServSafe, TIPS, etc.
• Communicates effectively while providing impeccable service to each and every guest.
• Loves people! They thrive when engaging with others... both teammates and guests alike!
• The ultimate teammate - they are ready to jump in and help wherever and whenever necessary!
• Remains calm when faced with external pressures
• Is friendly, outgoing, and inclusive.
• Is a weekend warrior! (must be available to work weekends)
• Does not mind physical activity... This will be a position where you are constantly on your feet and in motion. Ability to lift up to 50 lbs.

What we offer:

• Competitive pay, tip pools and monthly bonus pool
• Paid time off: up to 5 days in year 1 and 10 days after 1st year
• 401k plan
• $500 annual learning stipend for professional development [Full-Time Only]
• Referral bonuses
• Medical, dental and vision insurance (full-time only)
• HSA (full-time only)
• Transit benefits
• Life insurance benefit options (Full-Time Only)
• Free fountain beverages and discounted meals (free for kitchen staff)
• An opportunity to advance or expand your career with company growth
• A chance to be a part of an exciting and fast-growing start up team
• Friends & family ticket discounts!