Security Technician

About the job

Position Summary:

We are looking for an experienced electronic site technician to set up, maintain and repair electronic security systems including but not limited to: CCTV; access control and other peripheral devices installed at facilities located in the NY Metropolitan area. This is a floater role, requiring the technician to report to and support multiple sites based on operational needs. You may be required to: test system performance; troubleshoot, locate and repair failed devices; analyze data and report results. This role requires hands-on experience using various hand and power tools, electronic measuring/analysis equipment to calibrate/align system components and circuitry. To succeed in this position, you should also be able to read schematics, comprehend, and follow complex technical manuals. This position also requires the individual to have good problem-solving skills, an eye for detail, and good manual dexterity as well as the desire to learn.

Essential Duties and Responsibilities

• Services intrusion, CCTV, and access control security systems.
• Performs scheduled, routing preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it's in satisfactory working order.
• Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs.
• Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational.
• May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations.
• Presents a professional image both in personal and vehicle appearance.
• Performs work assignments in a safe manner and within specified cost limits.
• Promotes, builds, and maintains good customer relations and assists with contract retention.
• Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements.
• Keeps abreast of changes and new developments in products and technology.
• Attends and completes training programs as requested.
• Be available to work overnight / overtime when required
• Ability to travel to/from multiple sites as needed

Job Requirements:

• 3-7 yrs security systems industry experience as a technician is preferred
• Experience within access control, CCTV, intercom, fiber optics, Lenel, Avigilon, AXIS IP Cameras, Video, Camera troubleshooting, system infrastructure and networking
• Ability to maintain accurate records and meeting required maintenance schedules
• Works well with peers and contractors to maintain the high ethical standards required by clients
• Lead Installation, programming, and maintenance of Honeywell ProWatch access control systems
• Configure, troubleshoot, and optimize Genetec Security Center and platforms
• Strong working knowledge of Windows Server and Client environments
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Strong written and verbal communications skills
• Working knowledge IP video and addressing
• Excellent problem solving and analytical skills
• Excellent time management skills
• Positive attitude and strong work ethic
• Climb ladders that extend up to 24 ft. in height.
• Carry items up to 75 pounds.
• Ability to work on-call on a rotational basis covering after hours & weekend emergency calls.
• A valid state driver's license, without restrictions, is required.
• Must have and be able to use hand tools, drills and testers

Certificates, Licenses, Registrations:

• High school or equivalent diploma
• College or Technical Institute diplomas a plus
• Systems or manufacturer's equipment certifications a plus
• A valid driver's license and vehicle is required to perform duties of the position

Benefits:

• Medical benefits
• Paid Time Off
• Holidays
• 401(K) plan
• Travel stipend up to $4,500 annually for use of a personal vehicle
• Mileage and toll reimbursement for approved work-related travel, consistent with Company policy
• Employee Referral program