Senior Operations Manager, Communications & Marketing

We are inventors, builders, and doers, passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportation, and we need your help. 

The Communications & Marketing department is responsible for creating and amplifying our story in ways that get riders excited, motivates our team, and builds great relationships with local communities and partners. You’ll find a creative, collaborative environment where great ideas thrive and where everyone is driven by our singular mission. 

This role is a key advisor and strategic partner to the VP of Communications & Marketing and acts as an operational linchpin and strategic facilitator within our department and across Zoox. You will play a key role in building and managing our long-term strategic roadmap, goals, and the operating rhythm of the department. You will also lead strategic programs and play a critical role in transformative new initiatives and external activations.

In this role you will:

• Serve as a thought partner and strategic advisor to the VP of Comms & Marketing, standing in on meetings, challenging ideas and offering a different perspective, and following up on action items with the team accordingly.

• Manage central operations for the department, partnering closely with the leadership and team PMs to maintain and scale a holistic mode of operation.

• Drive strategic planning, goal setting and tracking, and department governance and team meetings.

• Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the VP.

• Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility.

• Assisting with cross-functional strategic matters: commercialization, service and operations orchestration, etc.

• Provide analysis, recommendations, and options regarding high impact decisions.

• Partner with the VP’s Executive Assistant to collaboratively ensure calendar is organized and aligned with critical priorities.

• Manage agenda and content preparation for internal and external executive meetings. 

• Support the VP of Comms & Brand, producing content and presentations both internally and externally. 

• Track/forecast budget and headcount; develop annual budgets in collaboration with leadership.

Qualifications

• Bachelor’s degree.

• 8+ years of relevant experience in managing a center of excellence team, across a variety of Comms & Marketing functions. 

• Experience engaging and collaborating with senior leaders including C- Suite executives.

• Highly organized and excellent attention to detail with the ability to prioritize and manage multiple tasks and workflows on deadline.

• Strong track record managing complex cross-functional projects. 

• Proven ability to develop and maintain strong relationships at all levels of an organization. 

• Proficient in Google Suite and Content Creation.

$173,000 - $220,000 a year

Base Salary Range

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.