Marketing Specialist-Omaha

Marketing Specialist

WarHorse Gaming Omaha is seeking a creative, organized, and energetic Marketing Specialist to help execute exciting casino promotions, events, and guest experiences. This position plays a key role in bringing our marketing initiatives to life through event coordination, promotional execution, guest engagement, and operational support.

If you enjoy working in a fast-paced environment, coordinating memorable events, and creating exceptional guest experiences, we encourage you to apply.

Essential Duties & Responsibilities

• Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming Omaha.
• Execute all aspects of casino promotions, special events, prize drawings, entertainment events, VIP experiences, and marketing campaigns.
• Represent WarHorse Gaming at community events, promotional appearances, and off-property activations.
• Manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail.
• Process promotional cash transactions in accordance with Marketing Operations policies, including tournament buy-ins, re-buys, and promotional rewards.
• Set up, operate, and troubleshoot audio equipment and other event-related technology.
• Install, transport, set up, and break down promotional materials, displays, banners, and event equipment.
• Prepare contest rules, waivers, release forms, and promotional documentation for digital, social media, and on-property campaigns.
• Maintain and oversee promotional prize inventory and prize distribution.
• Update and manage internal tracking reports and promotional spreadsheets.
• Communicate event and promotion details to internal departments to ensure successful execution.
• Attend required meetings, trainings, promotional events, outreach activities, and departmental check-ins.
• Ensure compliance with all marketing schedules, timelines, and operational requirements.
• Perform routine kiosk maintenance and cleaning.
• Complete additional duties and special projects as assigned.

Qualifications

Required

• Must be at least 21 years of age.
• High School Diploma or GED.
• Valid Driver's License.
• Ability to obtain and maintain a Nebraska Gaming License.
• Strong organizational, communication, and guest service skills.
• Ability to work evenings, weekends, holidays, and varying schedules based on business needs.

Preferred

• Two (2) years of casino marketing, promotions, events, hospitality, or related experience.
• Knowledge of casino marketing programs and player development initiatives.
• Experience with Microsoft Office Suite and casino systems such as CMS, LMS, and EMS.
• Experience coordinating events, promotions, or community outreach activities.
• Bilingual communication skills are a plus.

What You'll Bring

• Exceptional guest service and relationship-building skills
• Strong attention to detail and project management abilities
• Creativity and enthusiasm for event execution
• Ability to multitask in a fast-paced environment
• Strong analytical and problem-solving skills
• Collaborative team-oriented mindset
• Professional communication and presentation skills

Benefits

• Federal Employees Medical Coverage
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Immediate Vesting and Company Match
• Quarterly Incentive Program
• Paid Vacation, Holiday, and Sick Time
• Career Development Opportunities

Core Competencies

• Collaboration Skills
• Guest Focus
• Communication Proficiency
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management & Composure

Work Environment

This position works in both office and casino environments and requires occasional lifting of promotional materials and equipment up to 50 pounds. Team members may be exposed to secondhand smoke, varying noise levels, and frequent interaction with guests during events and promotions.

Travel is primarily local during business hours; however, occasional out-of-area and overnight travel may be required.

Licensing Requirements

• Nebraska Gaming License (Required)
• Valid Driver's License (Required)

Equal Opportunity Employer

Ho-Chunk, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Preference may be extended to persons of Indian descent in accordance with applicable laws.

Please note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with this position. Responsibilities may change at any time with or without notice.