Dispatcher

Job Description

Job Description

About Us:
Mancan Staffing is a trusted name in the staffing industry hiring for a dispatcher for the plumbing industry, providing top-quality services to residential and commercial customers. We take pride in our fast response times and excellent customer service. As we continue to grow, we are seeking a highly organized and detail-oriented Dispatcher to join our team!
Location: Shadyside Ohio
Job Type: Full-Time
Salary: $14 an hour
Job Responsibilities:
Answer incoming calls and schedule service appointments efficiently.
Dispatch plumbers to job sites based on priority and availability.
Communicate job details and updates to field technicians.
Monitor job progress and provide real-time support to technicians.
Maintain accurate records of work orders, customer interactions, and technician availability.
Coordinate emergency service calls and adjust schedules as needed.
Provide excellent customer service and resolve scheduling conflicts professionally.
Qualifications:
Previous experience as a dispatcher, preferably in the plumbing, HVAC, or service industry.
Strong multitasking and problem-solving skills.
Excellent communication and customer service abilities.
Proficiency in scheduling software and basic computer applications.
Ability to work in a fast-paced environment and handle urgent situations.
Strong attention to detail and organizational skills.
Why Join Us?
Competitive pay and benefits package.
Friendly and professional work environment.
Opportunity for growth and career advancement.
Stability in a well-established company.

How to Apply:
Visit Mancan Staffing Employment Agency in person during their operating hours:
Address: 1224 Chapline St. Wheeling, WV 26003
Operating Hours: Monday - Friday 9:00 am - 3:00 pm

Required Documents:
When applying in person, please make sure to bring the following documents with you:
-2 forms of government ID
-Resume
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the areas top companies.

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