Infor Syteline Engineer

Job Title: Infor Syteline Engineer

Key Responsibilities MUST KNOW SYTELINE APS

ERP Administration & Configuration

– Configure, maintain, and support the Infor SyteLine on-premises ERP environment to ensure reliable performance and effective day-to-day use across manufacturing, operations, and finance functions

– Configure and extend SyteLine using Infor tooling — including Mongoose forms, workflows, DataViews, reports, dashboards, and KPIs — to meet evolving business requirements

– Troubleshoot functional and technical issues across the SyteLine environment — identifying root causes, coordinating resolution, and communicating clearly with affected users and stakeholders throughout

– Maintain relationships with software vendors, service providers, and programming consultants when specialized support or development is required

– Document configurations, customizations, interfaces, dependencies, testing results, support procedures, and version history — maintaining a reliable configuration management record

Integration Development

– Design, develop, and support integrations between SyteLine and connected enterprise platforms — including CRM, CPQ, WMS/MES, business intelligence, document management, data warehouse, shipping, and finance applications

– Use and develop APIs, IDOs, SQL, JSON, XML, and related integration technologies to create reliable, maintainable, and well-documented data flows between SyteLine and third-party systems

– Troubleshoot integration failures, data discrepancies, and performance issues across all connected systems — conducting root cause analysis and implementing sustainable fixes

Reporting & Analytics

– Develop, maintain, and troubleshoot reports and analytics using Mongoose Reporting, DataViews, Crystal Reports, SQL, Power BI, and related tools

– Partner with operations, finance, and leadership stakeholders to understand reporting requirements and build actionable management visibility into SyteLine data

– Ensure data integrity across SyteLine and connected systems — supporting the organization’s ability to make reliable, data-driven decisions

Experience & Qualifications

Required

– 3+ years of hands-on experience administering, configuring, supporting, and developing in Infor SyteLine / CloudSuite Industrial — specifically in on-premises environments

– 3+ years of experience building integrations between SyteLine and other enterprise systems — CRM, shipping, quoting/CPQ, HRIS, or similar platforms

– Strong understanding of manufacturing and business workflows — able to connect ERP functionality to operational goals without needing a translator

– Working knowledge of SQL and enterprise data concepts — with demonstrated experience troubleshooting data, reporting, and integration issues at the source

– Strong analytical, problem-solving, documentation, project management, and communication skills — comfortable working with both technical teams and non-technical business users across all levels of the organisation

Preferred

– Experience with .NET, Visual Studio, Crystal Reports, Power BI, or similar development and analytics tools

– Experience integrating SyteLine with platforms such as HubSpot, Xait CPQ, WMS/MES solutions, document management, shipping automation, or financial reporting tools

– Experience with auxiliary Infor products including Doc-Track or Infor Document Management (IDM)

– Bachelor's degree in Information Systems, Computer Science, Business, Data Analytics, Industrial Engineering, or a related field — equivalent experience will be considered