Network Technician

Network Technician
Job Number: 26-01861

Use your skills where innovative technology solutions begin. ECLARO is looking for a Network Technician for our client in Spencerport, NY.

ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you're up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

• Seeking a hands-on Network Technician to provide on-site technical support across multiple departments and locations.
• This individual will be responsible for installing, configuring, testing, troubleshooting, and maintaining end-user computer equipment and network-connected devices, including desktop computers, printers, terminals, modems, and related peripherals.
• The ideal consultant has a foundational understanding of computer hardware, basic networking, and equipment connectivity, along with strong troubleshooting and customer service skills.
• Working under the direction of senior IT staff, the Network Technician will diagnose equipment issues, perform routine repairs, coordinate hardware replacements, maintain accurate inventory records, and help ensure reliable operation of end-user technology throughout the organization.
• This is supporting IT operations across multiple departments and locations.
• The Technician will work under the direction of senior IT personnel, providing hands-on equipment installation, troubleshooting, maintenance, and end-user support.
• The position requires regular interaction with end users and the ability to travel between facilities as needed.
• The ideal consultant is a reliable, service-oriented technician who enjoys hands-on troubleshooting and working directly with users.
• They should be comfortable installing equipment, resolving common hardware and connectivity issues, maintaining organized records, and escalating complex problems to senior technical staff when necessary.

Responsibilities:

• Install, configure, test, and maintain computers, printers, terminals, modems, and other network-connected equipment.
• Troubleshoot hardware malfunctions, peripheral issues, and basic network connectivity problems.
• Perform routine hardware repairs and maintenance using manufacturer documentation and established procedures.
• Determine when equipment issues require vendor support or hardware replacement and coordinate the appropriate follow-up.
• Test network communication signals and identify connectivity or signal-quality issues.
• Assist with equipment installations, cabling, and physical connectivity in coordination with electricians and other technical personnel.
• Connect and maintain appropriate cabling and connectors, including coaxial cabling where applicable.
• Document equipment issues, troubleshooting steps, repairs, and resolutions.
• Maintain an accurate inventory of computer equipment, peripherals, and related hardware.
• Travel between departments and facilities to provide hands-on technical support.
• Communicate effectively with end users, IT staff, vendors, and other stakeholders to resolve technical issues.
• Perform other related technical support duties as assigned.

Required Qualifications:

• High School Diploma or equivalent.
• Foundational knowledge of computer hardware, operating systems, peripherals, and equipment installation.
• Basic understanding of network connectivity, cabling, and troubleshooting.
• Ability to diagnose common hardware and connectivity issues and determine when escalation is necessary.
• Strong organizational skills and the ability to maintain accurate technical records and equipment inventories.
• Good communication and customer service skills.
• Ability to work independently while following direction from Senior IT Personnel.
• Strong attention to detail, initiative, and problem-solving abilities.
• Ability to lift, move, and install computer equipment as required by the assignment.
• Willingness to travel between organizational departments and facilities as needed.

Preferred Qualifications:

• Associate's degree, technical coursework, or hands-on training in Information Technology, Computer Systems, Networking, or a related field.
• Previous experience in desktop support, hardware installation, field services, or IT operations.
• Experience troubleshooting printers, workstations, modems, cabling, and other network-connected devices.
• Familiarity with ticketing systems, equipment inventory tools, and technical documentation.
• CompTIA A+ or other relevant entry-level IT certification.

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact:
Greg Papalexis
View email address on click.appcast.io
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LinkedIn | Greg Papalexis

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.