Receptionist

Southwest Behavioral & Health Services is seeking an Admin Receptionist to join our People Experience (Human Resources) Department! This is a full-time position working Monday through Friday 8am-5pm.

Job Summary:

Admin Receptionist, performs a variety of technical and administrative duties for the People Experience (Human Resource) Department. Will ensure the efficient day-to-day operation of the front office reception area. Must have working knowledge of filing, computers, and office procedures with excellent customer service skills.


Location: Administration Building 3rd Street and Osborne

Responsibilities:

• Provides clerical tasks and other duties for PE and Administration as needed.
• Maintains professionalism, positive working relationship with agency staff and visitors, neat work area, and shows initiative in improving procedures.
• Responsible for communication to customers and vendors. (receiving and announcing).
• Answer and route all incoming phone calls to internal departments and staff.
• Responsible for maintaining visitor log and providing appropriate information to visitors and callers.
• Responsible for distribution of all mail including scanning to appropriate staff as needed
• Responsible for acceptance and logging of all packages including notification to receiving parties
• Provides screening of all calls; ability to identify needs of caller and direct accordingly.
• Maintains staff and directory listing, as needed, communicating to intranet representative as necessary.
• Responsible for creating and maintaining a training guide for front desk tasks
• Scheduling of conference rooms.
• Assist in providing new hires staff badges including creating badges for employees
• Maintains high quality standards as related to the development, implementation and administration of guidelines, policies, programs and procedures
• Distribution of bi-weekly payroll and vendor checks.
• Attends regularly scheduled meetings, interdepartmental & otherwise
• Attends required in-house training as well as position specific sessions for developmental purposes
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Required Education and Experience:

• High School Diploma or GED.
• Minimum of 1-3 years of related, hands on administrative and HR support experience

Benefits :

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.