Relationship Banker

This position focuses on delivering an industry‑leading client service experience in person and over the phone, developing new client relationships and expanding existing ones while cross‑training for teller duties as needed. Employment type: Regular Shift: 1st shift (United States of America) Responsibilities Exercise advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines. Contribute to meeting or exceeding client service and individual/branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships. Support the team sales process by conducting consultative conversations and referring more complex client needs or financial goals to internal specialists. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines. Commit to advancing individual knowledge of sales techniques and product knowledge by attending meetings, training classes and web‑based learning. Advise clients on consumer lending options and take loan applications. Adhere to internal controls, operational procedures and risk management policies and stay informed of all changes in policies and procedures. Ensure a consistent client service experience by engaging clients with a courteous conversation while conducting transactions and uncovering needs, which may include handling teller transactions and greeting clients. Required Qualifications High school diploma or equivalent. 2 years of client sales and service experience. Experience with sourcing and prospecting for new clients and relationship building. Excellent interpersonal and communication skills. Proficiency with basic computer applications, such as Microsoft Office. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including NMLS background check. Ability to multi‑task under time constraints. Ability to travel to accommodate temporary staffing needs. Ability to work weekends and/or extended hours; occasional travel and overnights may be required. Preferred Qualifications Associate’s degree or higher. Experience in handling multiple priorities under time constraints. Excellent written communication skills. Professional service quality in responding to clients. Experience selling deposit, credit and retirement products to consumers and small businesses. Proven record of meeting or exceeding sales goals. General understanding of bank operations, policies and procedures. Compensation & Benefits Annual base salary: $45,760 – $54,250 for a Regular Relationship Banker, $45,760 – $62,000 for a Senior Relationship Banker. Additional incentive pay is available. Eligible employees receive medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts and a 401(k) plan. All regular teammates working 20 hours or more per week are eligible for benefits. Benefits also include paid vacation, sick days and holidays. Eligible positions may have access to a defined benefit pension plan, restricted stock units or deferred compensation. Equal Opportunity Employer Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E-Verify. IER Right to Work. #J-18808-Ljbffr