Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Support Engineer - Enterprise IT Platform

Harmony Inc

Harmony, located in New York City, is looking for a technical support professional to become the first line of support for our customers. You will troubleshoot various technical challenges, assist customers in using our platform, and document issues effectively. The ideal candidate has solid experience in technical support, a strong understanding of IT concepts, and excellent communication skills. This is an opportunity to grow in a fast-moving company while being a critical point of contact for our customers. #J-18808-Ljbffr Harmony Inc

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer - Enterprise IT Platform in New York, NY vacancy
  • $30 - $40 per hour

    A global cloud infrastructure provider is seeking a Technical Support Engineer to enhance customer experience and maintain platform reliability. The role requires 3+ years in enterprise technical support, focusing on troubleshooting complex issues with cloud products. Candidates... 
    Platform
    Hourly pay
    Remote work

    Vultr

    New York, NY
    4 days ago
  • Voxel is looking for a Tier 2 Support Engineer in the United States to handle complex technical issues for enterprise customers. In this role, you will address escalated support...  ...requests, troubleshoot Voxel's AI-driven platform, and work alongside customer success teams.... 
    Platform

    Voxel

    New York, NY
    13 hours ago
  • Imprint is seeking a Senior Enterprise IT Engineer to own and manage the company's core IT infrastructure...  ..., and building reliable systems to support a distributed workforce. The ideal...  ...proficiency with identity management platforms, and strong coding skills in languages... 
    Platform
    Flexible hours

    Imprint

    New York, NY
    3 days ago
  • $79.47k - $105.96k

    Axon Enterprise is seeking a Technical Support Engineer to support customers using the Axon 911 platform, ensuring reliability and performance. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and improving support processes.... 
    Platform

    Axon Enterprise

    New York, NY
    3 days ago
  • $103k - $129k

     ...Benefits Administration Technical Support Engineer We're looking for a US Benefits Administration...  ...experience supporting Benefits Administration platforms, HRIS systems, or SaaS applications....  ...analysis. ~ Experience supporting enterprise customers in a technical support or... 
    Platform
    Temporary work
    Work at office
    Remote work
    Work from home
    Home office
    Weekend work

    HiBob

    New York, NY
    4 days ago
  • $120k - $200k

    A leading database company is seeking a Software Engineer to support enterprise clients and handle database issues. This role involves direct customer...  ..., identifying product gaps, and working with technical teams. Ideal candidates should have experience with PostgreSQL... 
    Platform

    PlanetScale

    New York, NY
    4 days ago
  • $137k - $205.6k

     ...is the leading usage-based billing platform built for modern software companies....  ...About the Role As a member of our technical support engineering team, you will be on the front lines...  ...or Ruby You have worked on modern enterprise software which is business critical... 
    Platform
    Work experience placement

    Metronome

    New York, NY
    4 days ago
  •  ...adaptable, and customer-focused Support Engineer to join the NiCE Public...  ...problem solver with strong technical expertise, excellent...  ...Inform, TT911, and IP Recording platforms. Collaborate closely with...  ...skills. Experience managing enterprise patch deployments across large... 
    Platform

    NICE

    Hoboken, NJ
    13 hours ago
  • $95k - $143k

    Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King,...  ...that fuel faster product innovation and growth. As a Technical Support Engineer, you will provide enterprise‑level experience to our customers through extensive... 
    Platform
    Work at office
    Home office
    Flexible hours
    Weekend work

    Jobr

    New York, NY
    1 day ago
  • $44 - $54 per hour

    Technical Support Engineer - University Graduate 2026 New York City, NY United States About the Role...  ...Engineers to support our growing base of enterprise customers. As a member of our...  ...issues, and advise customers on the platform. Responsibilities Full‑stack troubleshooting... 
    Platform
    Hourly pay
    Flexible hours

    Verkada

    New York, NY
    1 day ago
  •  ...is growing rapidly, and our Technical Support Engineering team is scaling alongside...  ...challenges using the Sigma platform. You’ll work closely with Product...  ...experience supporting enterprise products for data analytics...  ...team the speed to act and IT the control to scale. Sigma... 
    Platform
    Full time
    Work at office
    Flexible hours

    Sigma Computing

    New York, NY
    4 days ago
  • $91.46k - $137.27k

     ...? Why would you love this job? As a Technical Support Engineer, you will be responsible for helping...  ...expert complex problem solver on Redis Enterprise Software, being used as a high-...  ...Enterprise running on the top Cloud Platforms and in the top container orchestration... 
    Platform
    Local area
    Worldwide

    Redis

    New York, NY
    4 days ago
  • $30 - $40 per hour

     ...affordable, and locally accessible for enterprises and AI innovators around the world. With...  ...subscription Join Vultr Vultr is seeking a Technical Support Engineer to join our Technical Support team, a central pillar of our platform reliability and customer experience in... 
    Platform
    Hourly pay
    Work at office
    Immediate start
    Remote work
    Flexible hours
    Shift work

    Vultr

    New York, NY
    4 days ago
  • Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem...  ...looking for a talented Designated Technical Support Engineer to join our rapidly expanding,... 
    Platform
    Work experience placement
    Work at office
    Home office
    Flexible hours
    Shift work

    Glean Technologies, Inc.

    New York, NY
    3 days ago
  • $65k - $75k

     ...Overview Globys, a division of Harris, is seeking a Technical Support Engineer with genuine technical depth who investigates,...  ...Qualifications Experience supporting B2B SaaS platforms, telecom billing systems, or enterprise portal solutions. Scripting ability in at least... 
    Platform
    Remote job
    Permanent employment
    Local area
    Shift work

    MediSolution

    Brooklyn, NY
    3 days ago
  • $48 - $54 per hour

     ...with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security,...  ...countries. About the Role Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a member of our Technical Support... 
    Platform
    Hourly pay
    Work visa
    Flexible hours
    Shift work

    Verkada

    New York, NY
    1 day ago
  • $95k - $143k

    Amplitude is seeking a Technical Support Engineer in West New York, NJ. You will provide enterprise-level support, diagnose and resolve issues for our customers, and ensure tickets meet service level agreements. If you possess a Bachelor’s degree and experience in customer... 
    Flexible hours

    Amplitude

    West New York, NJ
    4 days ago
  • $130k - $145k

    Manager, Technical Support Engineering - East Founded in 2018 with co-headquarters in...  .... Our intelligent workflow platform applies AI, automation, and...  ...and private by design, it’s popular with security, IT...  ...offerings, including Federal and Enterprise support. Support the Head... 
    Platform
    Remote work
    Work visa

    Tines

    New York, NY
    4 days ago
  •  ...The End User Support team is the face of Citadel...  ...an End User Support Engineer, you will provide technical support and administration...  ...parties or other IT groups as needed...  ...experience in fast paced enterprise environment Ability...  ...of messaging platforms, collaboration, video... 
    Platform

    Benton Partners

    New York, NY
    1 day ago
  •  ...Responsibilities Serve as the primary technical support contact for customers using...  ...resolve API, integration, platform, and web data extraction...  ...with Product and Engineering teams to escalate issues, reproduce...  ...’s knowledge. We empower enterprises with mission‑critical, real... 
    Platform

    Nimbleway

    New York, NY
    4 days ago
  •  ...customers. We are looking for an experienced support engineer that loves helping people through their technical hurdles. Our fast-growing enterprise customer base and developer community...  ...upcoming features of Sanity's content platform About you: Remote in the United States... 
    Platform
    Remote work
    Flexible hours

    Sanity

    New York, NY
    4 days ago
  • $75k

     ...Legal industry by being the platform powering legal’s top...  ...outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals...  ...seeking to welcome a new Support Engineer (Tier 1) to be an integral...  ...strives to be the best technical support team that our... 
    Platform

    Litify

    New York, NY
    13 hours ago
  • $55k - $85k

     ...WordPress VIP, the enterprise division of Automattic, is the world’s leading...  ...agile content management platform. Our suite of open solutions and...  ..., and hundreds more. The Support Engineer role is responsible for providing advanced technical support to our enterprise customers... 
    Platform
    Agency work
    Remote work
    Shift work
    Weekend work
    Afternoon shift
    Weekday work

    Automattic Careers

    New York, NY
    4 days ago
  • $210k - $250k

     ...committed researchers, engineers, policy experts,...  ...We are hiring Support Engineers to serve...  ...'s most strategic enterprise customers. As a Support...  ...Applied AI as the technical support voice on...  ...and an internal platform team without losing...  ...(AWS, GCP), and IT environments Experience... 
    Platform
    Work at office
    Visa sponsorship
    Flexible hours

    Anthropic

    New York, NY
    13 hours ago
  •  ...resolving requests across IT, HR, finance,...  ...the manual work from enterprise service without removing...  ...waiting for their service platform to catch up with the...  ...be the first line of technical support for our customers....  ...with our Solution Engineering and Product teams to... 
    Platform
    Work at office
    Local area
    Remote work
    Home office

    Harmony Inc

    New York, NY
    13 hours ago
  • $120k - $155k

     ...experience. CAIS supports over 50,000 advisors...  ...visible face of IT at CAIS headquarters...  ..., maintain, and engineer solutions in the Microsoft...  ..., Azure / Entra enterprise application...  ...configuration for end‑user AI platforms. Be the first...  ...clearly to non‑technical users in plain,... 
    Platform
    Work at office

    CAIS

    New York, NY
    1 day ago
  •  ...much more. Roboflow is supported by great customers and...  ..., or you are in the technical part of a Field organisation...  ...the experience of one engineer contributes to the...  ...Do At Roboflow, our enterprise customers aren't just...  ...ensuring optimal use of our platform, and acting as a vital... 
    Platform
    Remote work
    Work from home
    Relocation package
    Shift work

    Roboflow

    New York, NY
    4 days ago
  • $87k - $115k

     ...right data to the people who need it, our platforms empower our partners to develop...  ...going to thrive here at Palantir. As an IT Support Engineer, you take real pride of our internal ecosystem...  ...emerging technologies relevant to the enterprise environment. Customer Experience &... 
    Platform
    Permanent employment
    Work experience placement
    Work at office
    Remote work
    Work from home
    Relocation package
    Shift work

    Palantir Technologies

    New York, NY
    1 day ago
  • $64k - $80k

    The Enterprise IT Support team is responsible for the hardware and software that Datadog employees...  ...best-in-class customer service and technical support for our employees * Deploy...  ...the leading observability and security platform for the AI era, providing businesses... 
    Platform
    Full time
    Work at office

    Datadog

    New York, NY
    2 days ago
  • $95k - $105k

     ...Enablement team within Enterprise Data Management (EDM)....  ...user adoption and platform utilization across enterprise...  ...and Operations — and technical teams spanning Cloud,...  ...Warehouse, Platform Engineering, Data Science, and BI...  ...maintained, and delivered to support business outcomes. You... 
    Platform
    Local area
    Shift work

    LGBT Great

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Engineer - Enterprise IT Platform. Be the first to apply!