Technical Support Engineer - Enterprise IT Platform
Harmony Inc
Harmony, located in New York City, is looking for a technical support professional to become the first line of support for our customers. You will troubleshoot various technical challenges, assist customers in using our platform, and document issues effectively. The ideal candidate has solid experience in technical support, a strong understanding of IT concepts, and excellent communication skills. This is an opportunity to grow in a fast-moving company while being a critical point of contact for our customers. #J-18808-Ljbffr Harmony Inc
$30 - $40 per hour
A global cloud infrastructure provider is seeking a Technical Support Engineer to enhance customer experience and maintain platform reliability. The role requires 3+ years in enterprise technical support, focusing on troubleshooting complex issues with cloud products. Candidates...PlatformHourly payRemote work- Voxel is looking for a Tier 2 Support Engineer in the United States to handle complex technical issues for enterprise customers. In this role, you will address escalated support... ...requests, troubleshoot Voxel's AI-driven platform, and work alongside customer success teams....Platform
- Imprint is seeking a Senior Enterprise IT Engineer to own and manage the company's core IT infrastructure... ..., and building reliable systems to support a distributed workforce. The ideal... ...proficiency with identity management platforms, and strong coding skills in languages...PlatformFlexible hours
$79.47k - $105.96k
Axon Enterprise is seeking a Technical Support Engineer to support customers using the Axon 911 platform, ensuring reliability and performance. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and improving support processes....Platform$103k - $129k
...Benefits Administration Technical Support Engineer We're looking for a US Benefits Administration... ...experience supporting Benefits Administration platforms, HRIS systems, or SaaS applications.... ...analysis. ~ Experience supporting enterprise customers in a technical support or...PlatformTemporary workWork at officeRemote workWork from homeHome officeWeekend work$120k - $200k
A leading database company is seeking a Software Engineer to support enterprise clients and handle database issues. This role involves direct customer... ..., identifying product gaps, and working with technical teams. Ideal candidates should have experience with PostgreSQL...Platform$137k - $205.6k
...is the leading usage-based billing platform built for modern software companies.... ...About the Role As a member of our technical support engineering team, you will be on the front lines... ...or Ruby You have worked on modern enterprise software which is business critical...PlatformWork experience placement- ...adaptable, and customer-focused Support Engineer to join the NiCE Public... ...problem solver with strong technical expertise, excellent... ...Inform, TT911, and IP Recording platforms. Collaborate closely with... ...skills. Experience managing enterprise patch deployments across large...Platform
$95k - $143k
Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King,... ...that fuel faster product innovation and growth. As a Technical Support Engineer, you will provide enterprise‑level experience to our customers through extensive...PlatformWork at officeHome officeFlexible hoursWeekend work$44 - $54 per hour
Technical Support Engineer - University Graduate 2026 New York City, NY United States About the Role... ...Engineers to support our growing base of enterprise customers. As a member of our... ...issues, and advise customers on the platform. Responsibilities Full‑stack troubleshooting...PlatformHourly payFlexible hours- ...is growing rapidly, and our Technical Support Engineering team is scaling alongside... ...challenges using the Sigma platform. You’ll work closely with Product... ...experience supporting enterprise products for data analytics... ...team the speed to act and IT the control to scale. Sigma...PlatformFull timeWork at officeFlexible hours
$91.46k - $137.27k
...? Why would you love this job? As a Technical Support Engineer, you will be responsible for helping... ...expert complex problem solver on Redis Enterprise Software, being used as a high-... ...Enterprise running on the top Cloud Platforms and in the top container orchestration...PlatformLocal areaWorldwide$30 - $40 per hour
...affordable, and locally accessible for enterprises and AI innovators around the world. With... ...subscription Join Vultr Vultr is seeking a Technical Support Engineer to join our Technical Support team, a central pillar of our platform reliability and customer experience in...PlatformHourly payWork at officeImmediate startRemote workFlexible hoursShift work- Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem... ...looking for a talented Designated Technical Support Engineer to join our rapidly expanding,...PlatformWork experience placementWork at officeHome officeFlexible hoursShift work
$65k - $75k
...Overview Globys, a division of Harris, is seeking a Technical Support Engineer with genuine technical depth who investigates,... ...Qualifications Experience supporting B2B SaaS platforms, telecom billing systems, or enterprise portal solutions. Scripting ability in at least...PlatformRemote jobPermanent employmentLocal areaShift work$48 - $54 per hour
...with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security,... ...countries. About the Role Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a member of our Technical Support...PlatformHourly payWork visaFlexible hoursShift work$95k - $143k
Amplitude is seeking a Technical Support Engineer in West New York, NJ. You will provide enterprise-level support, diagnose and resolve issues for our customers, and ensure tickets meet service level agreements. If you possess a Bachelor’s degree and experience in customer...Flexible hours$130k - $145k
Manager, Technical Support Engineering - East Founded in 2018 with co-headquarters in... .... Our intelligent workflow platform applies AI, automation, and... ...and private by design, it’s popular with security, IT... ...offerings, including Federal and Enterprise support. Support the Head...PlatformRemote workWork visa- ...The End User Support team is the face of Citadel... ...an End User Support Engineer, you will provide technical support and administration... ...parties or other IT groups as needed... ...experience in fast paced enterprise environment Ability... ...of messaging platforms, collaboration, video...Platform
- ...Responsibilities Serve as the primary technical support contact for customers using... ...resolve API, integration, platform, and web data extraction... ...with Product and Engineering teams to escalate issues, reproduce... ...’s knowledge. We empower enterprises with mission‑critical, real...Platform
- ...customers. We are looking for an experienced support engineer that loves helping people through their technical hurdles. Our fast-growing enterprise customer base and developer community... ...upcoming features of Sanity's content platform About you: Remote in the United States...PlatformRemote workFlexible hours
$75k
...Legal industry by being the platform powering legal’s top... ...outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals... ...seeking to welcome a new Support Engineer (Tier 1) to be an integral... ...strives to be the best technical support team that our...Platform$55k - $85k
...WordPress VIP, the enterprise division of Automattic, is the world’s leading... ...agile content management platform. Our suite of open solutions and... ..., and hundreds more. The Support Engineer role is responsible for providing advanced technical support to our enterprise customers...PlatformAgency workRemote workShift workWeekend workAfternoon shiftWeekday work$210k - $250k
...committed researchers, engineers, policy experts,... ...We are hiring Support Engineers to serve... ...'s most strategic enterprise customers. As a Support... ...Applied AI as the technical support voice on... ...and an internal platform team without losing... ...(AWS, GCP), and IT environments Experience...PlatformWork at officeVisa sponsorshipFlexible hours- ...resolving requests across IT, HR, finance,... ...the manual work from enterprise service without removing... ...waiting for their service platform to catch up with the... ...be the first line of technical support for our customers.... ...with our Solution Engineering and Product teams to...PlatformWork at officeLocal areaRemote workHome office
$120k - $155k
...experience. CAIS supports over 50,000 advisors... ...visible face of IT at CAIS headquarters... ..., maintain, and engineer solutions in the Microsoft... ..., Azure / Entra enterprise application... ...configuration for end‑user AI platforms. Be the first... ...clearly to non‑technical users in plain,...PlatformWork at office- ...much more. Roboflow is supported by great customers and... ..., or you are in the technical part of a Field organisation... ...the experience of one engineer contributes to the... ...Do At Roboflow, our enterprise customers aren't just... ...ensuring optimal use of our platform, and acting as a vital...PlatformRemote workWork from homeRelocation packageShift work
$87k - $115k
...right data to the people who need it, our platforms empower our partners to develop... ...going to thrive here at Palantir. As an IT Support Engineer, you take real pride of our internal ecosystem... ...emerging technologies relevant to the enterprise environment. Customer Experience &...PlatformPermanent employmentWork experience placementWork at officeRemote workWork from homeRelocation packageShift work$64k - $80k
The Enterprise IT Support team is responsible for the hardware and software that Datadog employees... ...best-in-class customer service and technical support for our employees * Deploy... ...the leading observability and security platform for the AI era, providing businesses...PlatformFull timeWork at office$95k - $105k
...Enablement team within Enterprise Data Management (EDM).... ...user adoption and platform utilization across enterprise... ...and Operations — and technical teams spanning Cloud,... ...Warehouse, Platform Engineering, Data Science, and BI... ...maintained, and delivered to support business outcomes. You...PlatformLocal areaShift work
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