Accounts Receivable Manager

AR Manager Manager is primarily in charge of supervising & developing a staff of 6-7. Analyze quality & quantity of staff assignments, identify problem areas and provide solutions. Development and implementation of new procedures to improve daily workflow processes is key. Must have experience with check scanner software, lockbox systems, coupon ordering systems, ACH payments, credit card payments, and web portal payments. Responsibilities Assisting residents, property managers, district managers, and senior accountants with questions related to accounts receivable. Researching resident accounts and providing explanation of balance due in a timely manner. Updating resident information from required documentation. Ordering coupons from third party vendors. Creating work orders for property managers to address. Performing move‑in/move‑out process in Software. Must understand HUD’s & Real Estate transactions along with Estoppels and Questionnaires. Processing resident payments for assigned properties via several lockbox systems, check scanners, ACH payments, and web portal payments. Processing and sending manual check payments to different banks. Coping, filing, scanning documentation as required. On a monthly basis, process late fees, finance charges, past‑due notices and send delinquent accounts to collections attorney as instructed by property manager. Adhere to processes established for write‑off and submission of outstanding receivables to third‑party collection agency as required. Process adjustments relating to late fees & finance charges to resident accounts. Process foreclosure & bankruptcy adjustments to resident accounts. Other duties as assigned. Qualifications Bachelor’s of Accounting or Business Administration. 3‑5+ years experience in management capacity of an Accounts Receivable department. Exceptional knowledge of HUDS, Estoppels and Questionnaires. Excellent PC skills & knowledge of MS Office, mainly Excel, Word, & Outlook. Proven ability and desire to work in a number‑intensive environment with a high degree of accuracy. Must be detail oriented and able to multi‑task in a fast‑pace environment. Strong organizational, analytical, and research skills are a must. Possess excellent interpersonal, communication, & customer service skills. Outstanding verbal & writing skills are a must. Experience using accounting software. This position supervises the employees within the Accounts Receivable department and will be responsible for interviewing and selecting team members. While performing the duties of this job, the employee is regularly required to talk and hear, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The employee will be required to lift objects up to 25 lbs. This is a full‑time exempt position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m., with possible changes to accommodate business needs. Some travel may be required to attend company‑sponsored meetings and trainings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr