Gastroenterology Medical Office Specialist

About Us:

Allied Digestive Disease Center of Houston is a growing, physician-owned gastroenterology practice dedicated to providing exceptional, compassionate care to our patients. We pride ourselves on delivering an outstanding patient experience while fostering a supportive, team-oriented workplace where employees are valued, respected, and encouraged to grow.

We're looking for someone who is seeking more than just a job—we're looking for someone who wants to build a long-term career with a practice that values integrity, teamwork, professionalism, and exceptional patient care.

We are seeking a friendly, organized, and dependable Medical Office Specialist to join our team. This is an excellent opportunity for someone who enjoys working with patients, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.

Responsibilities:

• Greet patients warmly and create a welcoming first impression.
• Answer incoming phone calls and respond to patient inquiries professionally.
• Schedule office visits, endoscopic procedures, and follow-up appointments.
• Verify insurance eligibility and benefits.
• Obtain prior authorizations as needed.
• Collect copays, deductibles, and outstanding patient balances.
• Accurately enter and update patient information in the electronic medical record.
• Coordinate with physicians, physician assistants, medical assistants, and billing staff to ensure smooth patient care.
• Process referrals, medical records requests, and patient forms.
• Maintain HIPAA compliance and patient confidentiality.
• Assist with other front office and administrative duties as assigned.

Who We're Looking For:

The ideal candidate is:

• Friendly, professional, and compassionate with every patient interaction.
• Dependable with a strong work ethic and excellent attendance.
• Organized with exceptional attention to detail.
• Able to multitask and stay calm in a fast-paced environment.
• A positive team player who enjoys helping coworkers and patients.
• Eager to learn, willing to take initiative, and ready to jump in wherever needed to support the team.
• Seeking a long-term opportunity where they can grow professionally and make a meaningful impact.

Qualifications:

• Previous medical office or healthcare experience preferred.
• Gastroenterology experience is a plus but not required.
• Experience with insurance verification and prior authorizations preferred.
• Experience using eClinicalWorks (eCW) is preferred.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• High school diploma or equivalent required.

Benefits:

• Competitive hourly pay.
• Paid time off (PTO).
• Paid holidays.
• 401(k) with generous employer match.
• Opportunities for professional growth and advancement.
• Supportive, collaborative work environment.

Why Join Our Team?

At Allied Digestive Disease Center of Houston, you'll become part of a close-knit team that genuinely cares about our patients and one another. We believe in treating our employees with respect, investing in their success, and celebrating teamwork. If you're looking for a workplace where your contributions matter and you can build a rewarding career, we'd love to meet you.