Senior Consultant, Strategy, Growth & Transformation
$128k - $252.5kDeloitte
Position Summary Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Recruiting for this role ends on 03/1/2027. Work you’ll do As a Healthcare Payor Senior Consultant on the AI&E Industry Solutions team, you will be responsible for:
- Leading workstreams within health plan transformation engagements, applying experience in one or more health plan domains, including platform redesign, process improvement, implementation, project management office (PMO), change enablement, and operating model improvement.
- Structuring workplans, gathering and analyzing data, developing hypotheses, and translating business needs, findings, and ambiguous client priorities into actionable initiatives, functional requirements, recommendations, and decision materials for client stakeholders.
- Developing strategic analyses, business cases, operating model recommendations, road maps, client-ready deliverables, and implementation plans using Microsoft Excel and Microsoft PowerPoint to support decision-making.
- Collaborating with clients, Deloitte practitioners, and cross-functional teams to connect domain issues across operations, technology, and stakeholders; identifying and resolving issues; and driving project execution.
- Supporting implementation by helping clients operationalize recommendations, manage change, and track progress against objectives.
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
- Bachelor’s degree and 4+ years of professional experience in health care or consulting, including 2+ years supporting health plans, payers, or pharmacy benefit managers (PBMs) in one or more of the following areas: core administration, claims, enrollment, billing, customer service, utilization management, care management, or pharmacy operations.
- 2+ years of experience leading process redesign, operating model transformation, or business transformation initiatives and translating business needs into functional requirements, process designs, or implementation plans.
- 2+ years of experience managing project delivery, workstreams, or cross-functional teams and 2+ years of experience developing client deliverables using Microsoft Excel and Microsoft PowerPoint.
- Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Master’s degree in health administration
- Experience supporting healthcare implementation lifecycle activities, including system selection, sequencing and planning, project management, application and technical design, interface and data conversion, application build, environment management, testing, and go-live planning
- Experience supporting transformation programs involving business process modernization, technology enablement, or service delivery redesign
- Experience contributing to business development, proposal development, or thought leadership
- Experience leading teams in a consulting environment
- Experience working with senior client stakeholders
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