Air Freight Operations Coordinator

Air & Ocean Freight Coordinator
Salary: $55000$65000

Hands-on air freight operations role with Air & Ocean capability. CargoWise required. Air freight must be the majority of recent experience not procurement and not primarily ocean. Strong sea import experience is required in addition to air.

Join a people-first global freight forwarder recognized for 10 years as a Top Company for well-being stability and career growth. Youll work across a 35 country network on time-critical and complex shipments with flexible onsite hybrid or remote models internal mobility and ongoing training and certifications. The culture is built around empowered operators fast decision-making and strong client service.

Responsibilities

• Manage air freight shipments AZ from origin to final delivery.
• Book cargo coordinate pickups prepare documentation follow up with airlines track arrange delivery and bill.
• Support sea import operations ISF/AMS filings ocean documentation terminal and intermodal coordination and exception handling.
• Work with airlines ocean carriers truckers terminals customers and internal offices on bookings pickups docs and cargo recovery.
• Monitor milestones flag delays/exceptions early and fix issues to hold service levels.
• Keep documentation system updates costs and final billing accurate.
• Support air freight quotes by checking routing transit times capacity and operational feasibility.
• Handle priority bonded FTZ cross-border and other complex shipments with tight follow-up through the full lifecycle.

Requirements

• 510 years of hands-on Air & Sea Freight Operations experience in freight forwarding.
• Air freight must be the majority of recent experience (air export and/or air import). Not procurement. Not primarily ocean.
• Strong Sea Import Operations experience ideally with a minimum 70% Imports / 30% Exports ratio on the ocean side.
• CargoWise experience (must-have).
• Knowledge of AES TSA requirements and air freight documentation.
• Knowledge and/or certifications in AMS ISF FMC and IMDG.
• Knowledge and experience with Bonded Freight FTZ and Cross-Border operations.
• Strong network and operational experience with terminals and intermodal vendors.
• Able to run multiple shipments priorities and urgent requests independently in a fast-paced environment.
• Strong customer service communication and problem-solving.
• Bilingual Spanish/English is preferred but not mandatory.

Ideal

• Aerospace or time-critical / AOG shipments.
• Support of multiple internal offices or internal customers.
• Hazmat / DG handling across air and ocean.

Benefits

• Medical dental and vision insurance
• 401(k)
• Paid time off and paid holidays