Group Travel Booking Specialist

Group Travel Booking Specialist

Amherst, Massachusetts, United States Or refer someone Job Openings Group Travel Booking Specialist

Are you passionate about travel and excited by the idea of helping groups plan unforgettable experiences together? We are seeking motivated, customer-focused individuals to join our team as Group Travel Booking Specialists. In this role, you'll help coordinate and organize group vacations, celebrations, and eventscreating seamless and memorable travel experiences for clients.

Key Responsibilities

• Consult with group leaders to understand travel preferences, goals, and budgets
• Plan and coordinate group trips, including flights, hotels, cruises, tours, and special events
• Manage group reservations, deposits, and final payments accurately and efficiently
• Maintain consistent communication and provide exceptional customer support throughout the booking process
• Stay up to date on destination trends, vendor group policies, and promotional offers to provide expert guidance

Qualifications

• Strong communication and organizational skills
• Experience in customer service, sales, or hospitality preferred (travel industry experience a plus)
• Detail-oriented, self-motivated, and able to manage multiple group bookings at once
• Comfortable working independently in a remote environment
• Must be 18+ with reliable internet access and a dedicated workspace

What We Offer

• Comprehensive training and ongoing mentorshipno prior travel experience required
• Flexible scheduling with the ability to work remotely
• Opportunities to specialize in destination weddings, corporate retreats, cruises, and other group travel experiences
• Access to exclusive travel perks, discounts, and professional certifications
• IATA accreditation available for qualified participants
• Supportive and collaborative team environment focused on your success

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