Senior Manager of Resolutions

Kellogg Community Credit Union

Description:

Join Our Leadership Team

Kellogg Community Credit Union is seeking an experienced and strategic leader to serve as our Senior Manager of Resolutions. This position is responsible for leading all collection and recovery activities while balancing financial performance with exceptional member service.

The ideal candidate will bring a strong background in consumer lending, collections, and team leadership, along with a passion for helping members navigate financial challenges with dignity and respect.

What You'll Do

Lead and develop a high-performing collections team.
Drive strategies to reduce delinquency and charge-offs while improving recovery results.
Oversee collection activities for consumer, mortgage, home equity, credit card, and business loan portfolios.
Manage loss mitigation efforts, including repayment plans, loan modifications, bankruptcies, repossessions, and recoveries.
Ensure compliance with applicable regulations and organizational policies.
Analyze portfolio performance and provide recommendations to senior leadership.
Collaborate with teams across the organization to deliver positive member outcomes.

Requirements:

What We're Looking For

Bachelor's degree in Business, Finance, Management, or a related field.
7+ years of collections, loan servicing, or related financial services experience.
3+ years of leadership experience managing teams.
Strong knowledge of consumer and mortgage lending, collections practices, and regulatory requirements.
Proven ability to lead people, drive results, and use data to make strategic decisions.
Excellent communication, coaching, and relationship-building skills.

Why Join KCCU?

At KCCU, we're committed to helping our members achieve financial success while creating an engaging workplace where employees can grow and thrive. As a member of our leadership team, you'll have the opportunity to make a meaningful impact on both our members and our organization.

Location: Battle Creek, Michigan
Position: Full-Time Leadership Role
Department: Resolutions

Ready to make a difference? Apply today and help shape the future of member-focused collections and recovery at KCCU.

PIb1d17126f81b-26289-41128682

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Senior Manager of Resolutions in Homer, MI vacancy

Human Resource Manager
...have your attention? Keep reading. Responsibilities Strategically manage talent to ensure organizational agility and competitiveness.... ...employee relations activities, including investigations, conflict resolution, policy interpretation, and consultation with internal and...
Suggested
Local area
Pro Mach
Homer, MI
2 days ago
Senior Cost Accountant
...attention? Keep reading. Rennco is seeking a talented Senior Cost Accountant. This position contributes to the success of the... ..., and distributor discounts Work with engineering, project management, and procurement to validate costs Own machine order setup and...
Senior
Pro Mach
Homer, MI
2 days ago
General Manager: Lead Teams, Top Pay, Mexico Trip
$100k
...Border Foods LLC is seeking a General Manager for its restaurant in Homer, Michigan. You'll lead the team, ensuring accountability and excellence while creating strong customer experiences. The role includes oversight of operations, financial management, and team leadership...
Suggested
Border Foods
Homer, MI
2 days ago
Reliability Manager - Albion, Michigan, United States
...MichiganCompany: Georgia-PacificCareer Field: Maintenance & Skilled TradesJob Number: 192101Apply: JobGeorgia-Pacific is seeking a Reliability Manager to lead our maintenance team at our Albion, MI facility. This is a high-impact role for a hands-on leader who thrives in a fast-...
Suggested
Worldwide
Flexible hours
Georgia-Pacific
Albion, MI
4 days ago
Maintenance Manager
...Responsible for the work execution of all activities and assigned projects within the plant. He/she is responsible to the Maintenance Manager for the efficient and effective use of all manpower, materials, parts and other resources under his/her supervision. He/she is...
Suggested
Shift work
Brembo
Homer, MI
4 days ago
Shift Manager
$12 - $24 per hour
...held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn...
Hourly pay
Temporary work
Local area
Shift work
Border Foods
Albion, MI
25 days ago
Restaurant General Manager
$100k
...held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn...
Temporary work
Part time
Local area
Shift work
Night shift
Weekend work
Afternoon shift
Early shift
Border Foods
Homer, MI
2 days ago
Manager
...As part of the Subway® Team, you as a Manager will focus on eight main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants functional, clean and beautiful Managing inventory and...
Full time
Part time
Local area
Weekend work
Day shift
Afternoon shift
Subway
Tekonsha, MI
3 days ago
General Manager
...Border Foods LLC is seeking a General Manager to lead restaurant operations and uphold its core values. This role involves managing a strong team to deliver exceptional customer experiences. Top candidates will bring a minimum of three years of restaurant experience, with...
Border Foods
Burlington, MI
12 hours ago
Shift Manager
$17 per hour
...Shift Manager Join to apply for the Shift Manager role at McDonald's . 1 day ago Be among the first 25 applicants. Benefits Starting... ...franchise organization for information about its privacy practices. Seniority level Entry level Employment type Full-time Job function...
Full time
Flexible hours
Shift work
McDonald's
Tekonsha, MI
1 day ago
Shift Manager
...Overview Our Shift Managers are in the meat pit, operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. If that weren’t cool enough, you’ll also help team members through...
Casual work
Shift work
Arby's
Albion, MI
2 days ago
General Manager
...General Manager Opportunity As a General Manager, you will be the leader of your restaurant's success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are...
Casual work
Arby's
Albion, MI
4 days ago
Facilities Manager
...Description: Join Our Leadership Team! Kellogg Community Credit Union is seeking an experienced and strategic Facilities Manager to oversee the maintenance, safety, security, and operational excellence of our corporate headquarters and branch network. This leadership...
Full time
For contractors
Work at office
Kellogg Community Credit Union
Burlington, MI
1 day ago
General Manager: Lead Teams, Top Pay, Mexico Trip
...Border Foods LLC in Albion Township is looking for a General Manager to oversee daily restaurant operations and lead the team in providing excellent service. Your role involves reinforcing company values such as accountability, integrity, and teamwork. The ideal candidate...
Flexible hours
Border Foods
Albion, MI
2 days ago
Reliability/Maintenance Supervisor - Albion, Michigan, United States
...level.You’ll work with specialized high-volume equipment unique to corrugated bulk packaging while advancing our Principle-Based Management culture and shaping the long-term reliability strategy of the facility.Our TeamThe team at Albion specializes in corrugated sheet...
Worldwide
Flexible hours
Night shift
Weekend work
Georgia-Pacific
Albion, MI
1 day ago
Store Leader (Manager) Trainee
...driving profitability, developing the skills of the entire store team, and ensuring customers are well taken care of. Many of our top managers started their career as a cashier, some even as part-timers simply looking for some extra income. Fast forward through hard work,...
Hourly pay
Extra income
Traineeship
Immediate start
7-Eleven
Albion, MI
5 days ago
General Manager: Lead Teams, Top Pay, Mexico Trip
$100k
...Border Foods LLC is seeking a General Manager to lead restaurant operations in Allen, Michigan. This role involves ensuring accountability, integrity, teamwork, and empowerment within the team. The General Manager will be responsible for hiring, training, and maintaining...
Border Foods
Allen, MI
2 days ago
Cook Supervisor
$15.5 - $17 per hour
...and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. Advises management of purchasing requirements with a focus on minimizing waste and avoiding product shortages. Uses approved food recipes and production...
Hourly pay
Full time
Temporary work
Summer holiday
Local area
Flexible hours
Chartwells Higher Education Dining Services
Spring Arbor, MI
12 hours ago
COOK SUPERVISOR (FULL TIME)
$15.5 - $17 per hour
...and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. Advises management of purchasing requirements with a focus on minimizing waste and avoiding product shortages. Uses approved food recipes and production...
Hourly pay
Full time
Temporary work
Summer holiday
Local area
Flexible hours
Chartwells Higher Education Dining Services
Spring Arbor, MI
1 day ago
COOK SUPERVISOR (FULL TIME)
$15.5 per hour
...and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. + Advises management of purchasing requirements with a focus on minimizing waste and avoiding product shortages. + Uses approved food recipes and...
Hourly pay
Full time
Temporary work
Part time
Summer holiday
Local area
Immediate start
Remote work
Flexible hours
Compass Group, North America
Spring Arbor, MI
1 day ago
Store Leader (Manager) Trainee
...every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience. Store Manager The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team...
Extra income
Traineeship
Immediate start
7-Eleven, Inc
Albion, MI
2 days ago
Territory Account Manager
...Territory Account Manager The Territory Account Manager is responsible for sales and leasing of new and used Agriculture Equipment and attachments. The ideal candidate is team focused, self-motivated, comfortable with learning and understanding the mechanics of farm...
Work at office
Redline Equipment
Litchfield, MI
2 days ago
Restaurant General Manager
$100k
...held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn...
Temporary work
Part time
Local area
Shift work
Night shift
Weekend work
Afternoon shift
Early shift
Border Foods
Albion, MI
2 days ago
COOK SUPERVISOR (FULL TIME)
$15.5 per hour
...and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. Advises management of purchasing requirements with a focus on minimizing waste and avoiding product shortages. Uses approved food recipes and...
Hourly pay
Full time
Temporary work
Part time
Summer holiday
Local area
Immediate start
Remote work
Flexible hours
Compass Group USA
Spring Arbor, MI
3 days ago
COOK SUPERVISOR (FULL TIME)
$15.5 per hour
...directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. Advises management of purchasing requirements with a focus on minimizing waste and avoiding product shortages. Uses approved food recipes and production...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Flexible hours
Compass Group
Spring Arbor, MI
1 day ago
Sr Design Engineer
...education, research and/or publications. 9. Participates in research projects as needed. Reporting Relationships 1. Assigned Manager, Allied Health Knowledge, Skills & Abilities Required 1. Knowledge of anatomy and physiology and physical therapy treatments...
Senior
Work from home
Weekend work
Southland Industries
Litchfield, MI
4 days ago
Senior Care Assistant
We are committed to providing exceptional care to individuals in need. Our caregivers are highly trained and compassionate, with a passion for making a positive impact in the lives of others. With flexible scheduling, caring environment, competitive pay, bonus opportunities...
Senior
Weekly pay
Local area
Immediate start
Flexible hours
Shift work
Cornerstone Caregiving
Spring Arbor, MI
a month ago
Shipping & Receiving Manager - Manufacturing
$70k - $80k
...a critical operation that keeps production moving and customers on schedule. Work cross-functionally with production, project management, and leadership to make a measurable impact. Help improve logistics, inventory accuracy, and shipping efficiency through continuous...
Full time
Relocation package
Orion Placement
Albion, MI
16 days ago
Weld Shop Manager
$70k - $80k
Job Description Job Description Pay: $70,000.00 - $80,000.00 per year Why This Is a Great Opportunity Join a growing manufacturer supporting innovative infrastructure and renewable energy projects. Lead a skilled welding team while remaining hands-on in fabrication...
Full time
Relocation package
Orion Placement
Albion, MI
14 days ago
Environmental Services/Housekeeping Supervisor
...including hiring, onboarding, scheduling, coaching, and performance management. Ensure resident rooms, common areas, offices, and public... ...SeniorLife: For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-...
Full time
Immediate start
Otterbein SeniorLife
Albion, MI
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Manager of Resolutions. Be the first to apply!