Robot Assembly Technician, Reconditioning - 1st Shift

Robotic Assembly TechnicianWhisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what's possible for cats and the people who love them. We believe the future is feline. And we're imagining that future today.This role will be onsite five days a week out of our Juneau, Wisconsin office. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.The Robotic Assembly Technician plays a key role in maintaining production quality by troubleshooting and repairing rejected bases from the line. Duties include diagnosing faults in components (e.g., liners, DFIs, and cards), performing component-level repairs or replacements, and ensuring all units meet quality standards before re-entering production. After completing daily repair targets, the technician supports related operations such as the production lines.Essential Duties and Responsibilities:Receives and evaluates parts that do not meet production quality standardsTroubleshoots rejected bases (e.g., cards, liners, DFIs) to identify root causes and implement effective solutionsRepairs and reworks components to ensure all products meet or exceed quality and performance standardsPerforms wiring and connector repairs on printed circuit boards (PCBs)Diagnoses and troubleshoots unit issues, including assessment of components and wiringAccurately documents all repairs and findings in Whisker OpsCollaborates with production, quality, and engineering teams to communicate issues and drive corrective actionsDemonstrates flexibility by adapting to changing production priorities and workflowsRotates between multiple production lines (I.e. assembly work) and product types as neededSupports assembly line operations where and when requiredManages material handling tasks, including breaking down Gaylords and moving products as necessaryMaintains proper inventory levels of supplies in the Assembly Tech areaPerforms additional duties and responsibilities as assignedRequirements:High school education or a two-year technical degree or equivalent work experience is requiredAn EXCELLENT attendance record is required because the department is small and impactfulMust have 6 or more months of continuous employment with WhiskerMust not have received a written warning or above in the last 6 months.Working experience in a manufacturing environment is preferredAbility to lift up to 45 lbsAble to follow directions, use hand and power toolsMechanical aptitude and good dexterity are helpful in this roleMust have a positive attitudeMust be an efficient worker who is organized and detail-orientedAble to work in a fast-paced assembly environmentMust be eager to learn different areas of the companyA good attendance record is requiredA willingness to serve others to achieve team successAn ability to provide coaching, direction, and feedback in a constructive mannerA willingness to hold oneself and others accountable to standards and expectationsA desire to learn, develop, and growAble to keep cool under duressMaintains confidentiality of proprietary informationAbility to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptionsA high degree of initiative, self-motivation, and ability to motivate othersAbility to establish and maintain cooperative working relationships with Team Members and colleaguesComfortable with office pets (cats, dogs)Not Required but Nice to Have!Working experience in a manufacturing environment is preferredWorking experience as a Team LeadPhysical Demands and Work Environment:The physical requirements outlined below are representative of those necessary for a Team Member to perform the essential duties of this position effectively. While carrying out the duties of this role, the Team Member is regularly required to stand and communicate by talking or hearing. Frequent use of hands for handling or sensing objects is expected. Standing, walking, and reaching with hands and arms are required. The Team Member must be able to lift and/or move up to 45 pounds, and occasionally up to 75 pounds. Visual requirements include the ability to see up close, at a distance, peripherally, and in depth, as well as the ability to adjust focus. The work environment conditions described here reflect those typically encountered while performing essential job functions. Reasonable accommodations may also be made in this context for individuals with disabilities.Benefits & Purrks:Premium Medical/Dental/Vision insurancePaid parental leaveWhisker Parents Program1 day "pawternity" leave for new pet adoptionPet Insurance Discount401K matchFlexible spending accountsCompany-paid short-term disability and life insuranceEmployee Assistance Program (EAP)Generous paid time off14 Paid HolidaysTop of the line equipmentPet-friendly officeWhisker products and swagContinuing education SupportOn-site gym with PelotonReferral programStatement of Inclusivity:We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.