Medical Assistant Apprentice

Work Shift:

Please see job description for details.

Time Type:

Full time

Department:

CC015041 Arkansas Children's Pediatrics - LR

Summary:

The Healthcare Support Apprentice will gain hands-on experience and receive structured on-the-job training in a clinical or healthcare environment. Under the guidance of experienced healthcare professionals, this position will assist with a variety of operational and administrative tasks while developing the foundational skills needed for a successful career in healthcare services. This apprenticeship is designed to prepare individuals for future certification or advancement opportunities in roles such as Certified Medical Assistant, Patient Care Technician, or Behavioral Health Technician as well as other clinical support, medical administration, or healthcare logistics.

Additional Information:

The Healthcare Support Apprentice will gain hands-on experience and receive structured on-the-job training in a clinical or healthcare environment. Under the guidance of experienced healthcare professionals, this position will assist with a variety of operational and administrative tasks while developing the foundational skills needed for a successful career in healthcare services. This apprenticeship is designed to prepare individuals for future certification or advancement opportunities in roles such as Certified Medical Assistant, Patient Care Technician, or Behavioral Health Technician as well as other clinical support, medical administration, or healthcare logistics.

Required Education:

No education requirements

Recommended Education:

Required Work Experience:

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

1. Assist with daily clinical and administrative tasks such as preparing materials, setting up patient care areas, and supporting healthcare team operations.

2. Follow established procedures to complete basic tasks under supervision, including patient intake support or supply preparation.

3. Maintain clean, organized, and well-stocked clinical or administrative workspaces.

4. Support healthcare staff during patient services, procedures, or internal projects.

5. Answer phones, respond to emails, and assist with scheduling patient appointments or staff meetings.

6. Process patient forms, update medical or administrative records, and ensure documentation accuracy.

7. Perform general office duties including filing, data entry, and handling correspondence.

8. Monitor inventory levels and assist with ordering and restocking medical or office supplies.

9. Participate in training sessions, workshops, or online learning modules related to healthcare operations.

10. Shadow experienced professionals, complete assigned coursework, and apply feedback to improve skills and performance.

Arkansas Children’s ( is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action.

Arkansas Children’s Hospital has received Magnet Status ( from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report ( for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest ( provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager

“Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst

“We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator

“Care, love, and hope for children!” Kathy – Administrative Assistant

“When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.