Funeral Assistant

Location 800 S Linwood Ave, Cushing, OK 74023, USA Job Overview Industry: Funeral Services Employment Type: Part‑Time Requisition #: FUNER004565 Why Work for Palmer Marler Funeral Home? Strong work ethic and commitment to core values, respect for the family, profession, and the individual. Opportunities to work with leading experts in the funeral and cemetery profession. Financial assistance programs encouraging employee education and development. Robust health and welfare plans, savings options, and 401(k)/Roth retirement plans with company match. Variety of vacation, personal, and sick days emphasizing physical and emotional replenishment. Employee discounts on services, merchandise, and property. Company Culture Honesty, courage, integrity, ethical behavior, and personal growth. Rooted in the community, providing a personal touch to each family served. Value of funeral and cemetery service, drawing on decades of experience. Summary / Objective This position interacts directly with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction. Essential Functions Ensure that client families and others entering the office receive required information or assistance. Assist the team in moving casketed deceased and related items in and out of visitation areas, chapels, and other places of service. Maintain cleanliness of public spaces such as lobbies, chapels, restrooms, and reception areas before and after scheduled services. Assist client families with limousine access, with special emphasis on handicapped and elderly members. Support funeral services and visitation by greeting visitors, coordinating pallbearers, and arranging parking. Perform other duties as assigned. Demonstrate teamwork, detail orientation, thoroughness, customer service orientation, and time management. Required Education, Experience, Certifications and Licensure High school diploma preferred. Minimum of 1 year experience in client relations or related field. Valid state‑issued driver’s license in good standing with acceptable driving record. Additional Eligibility Qualifications Attend and perform work professionally and courteously according to employer requirements. Willingness to participate in community involvement to grow market share. Fluent in English; bilingual is a plus. Communicate effectively with internal and external customers, community leaders, and grieving client families. Show empathy, tact, and patience in emotionally charged situations. Handle complaints or dissatisfaction professionally. Maintain a positive attitude and organized work environment. Simultaneously handle multiple projects, prioritize tasks, and exercise good judgment. Supervisory Responsibility This position has no direct supervisory responsibilities. Physical Demands and Work Environment Position is primarily performed in an indoor office setting. Outdoor duties may involve exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and fumes. Equipment includes computer, fax, copier, multi‑line phone system, AV system, body lift, casket handling/transport devices, and personal or company vehicle. Employee must climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds. Position may require reaching, pushing, and pulling. May be exposed to chemicals or blood‑borne pathogens; exposure risk is considered low. Overtime may be necessary or required. Travel Up to 10% out‑of‑area and overnight travel may be required. Travel is primarily local and occurring during the business day. Other Duties This job description is not exhaustive; duties may change without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr