Benefits Administrative Assistant

Job Description

Job Description

The Siekmann Company has been serving Central Ohio businesses for over 45 years, helping organizations design, implement, and manage employee benefits and retirement plans that truly work for their people. From plan design to administration, technology, and wellness solutions, we deliver the tools and expertise our clients need to build stronger organizations.

We are seeking a highly organized and detail-oriented Benefits Administrative Assistant to join our team. This position is ideal for someone who enjoys administrative work, thrives on accuracy, and takes pride in following established processes. The primary focus of this role is supporting benefits administration activities, including employee enrollments, terminations, coverage changes, data management, and administrative support for our Benefits Advisors and Account Managers. We are willing to train the right person and welcome candidates from administrative, customer service, HR, insurance, or benefits-related backgrounds. This role is best suited for someone seeking a stable, long-term position where they can become a valued member of a growing team.

What You’ll Do

• Process employee benefit enrollments, terminations, and coverage changes accurately and efficiently
• Maintain and update client records, benefits documentation, and internal systems
• Perform data entry and quality checks to ensure information is complete and accurate
• Support Benefits Advisors and Account Managers with administrative tasks and client service activities
• Assist with open enrollment and renewal processes
• Maintain organized electronic files and documentation
• Update and manage information within CRM and benefits administration systems
• Create and maintain spreadsheets and tracking reports using Microsoft Excel
• Coordinate meetings and prepare supporting materials as needed
• Respond professionally to inquiries via phone and email
• Handle confidential employee and client information with discretion
• Follow established procedures and workflows while managing multiple priorities

What We’re Looking For

Required Qualifications

• High school diploma or equivalent
• Strong attention to detail and commitment to accuracy
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Ability to work independently in a remote environment
• Proficiency in Microsoft Office, including Outlook, Word, Teams, and Excel
• Ability to learn new software systems and processes quickly

Preferred Qualifications

• Associate degree or higher
• One to three years of experience in administrative support, customer service, human resources, insurance, benefits administration, payroll, or a related field
• Experience working with CRM systems or benefits administration platforms
• Familiarity with employee benefits, insurance, or HR processes

WORK ARRANGEMENT

• Full-time remote position
• Regular business hours required (approximately 8:00 AM – 5:00 PM)
• Daily virtual team meetings and collaboration
• Candidates must reside within the Greater Columbus, Ohio metropolitan area. Occasional in-person team events and company meetings are required.

COMPENSATION

$45,000 - $50,000

BENEFITS

• 401(k) with Company Match
• Medical, Dental, Vision, Life and Disability Benefits
• Flexible hours and working environment
• Paid Holidays and PTO

We're looking for someone who genuinely enjoys keeping things organized, ensuring details are accurate, and supporting a team behind the scenes. If you are process-oriented, dependable, and take pride in delivering high-quality work, we'd love to hear from you!

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