Senior Associate, ServiceNow Software Asset Management (SAM)

Responsibilities Support clients in assessing their current IT Asset Management environment and creating future‑state roadmaps to help them achieve their business objectives in a practical manner Lead and deliver ServiceNow Software Asset Management (SAM) solutions, including SAM strategy, implementation, configuration, and integration with ITAM/ITSM processes Lead large IT Service Management transformation projects including project management, ITIL process design, solution design, technical tool design, and implementation on an IT Service Management platform Leverage knowledge and experience to deliver end‑to‑end solutions on the ServiceNow platform which includes architecting technical implementation of ITAM processes, organizing and prioritizing development efforts, interfacing with vendors and management, and coordinating effort with both internal and client technical teams Lead the development and implementation of ServiceNow solutions including configuration and workflow design and implementation Support clients in adopting Software Asset Management best practices, Software Development Life Cycle (SDLC), migration, testing, and ServiceNow governance Qualifications Minimum of three years of experience with techniques such as assessing and planning IT capabilities, IT cost and performance management, IT solutions architecture, portfolio, program and project management, and transformational change Bachelor's degree in Computer Science, Computer Engineering or related technical field from an accredited college/university Deep understanding and hands‑on experience with ServiceNow Software Asset Management (SAM), in addition to broader ServiceNow, IT management, enterprise strategy, IT supply chain, and information management disciplines Experience in IT process improvement within your own organization or as an external consultant Strong business, technical, analytical, problem‑solving, and verbal and written communication skills Benefits and Compensation KPMG offers a comprehensive compensation and benefits package, including a competitive salary determined based on applicant skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well‑being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Each year KPMG also publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position, including the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr KPMG Careers