Operations Supervisor (Night Shift)

Operations Supervisor

Lead teams. Support crews. Make an impact.

Are you an experienced EMS professional who thrives in a leadership role? Join MedCare as an Operations Supervisor and lead frontline teams while remaining clinically active. You'll mentor partners, solve operational challenges, and help deliver exceptional emergency medical services every shift.

Why you'll love working here

We believe taking care of our partners is just as important as taking care of our patients.

Competitive pay

Shift differential:

Nights (Mon-Thurs): +$4/hr

Nights (FriSun): +$5/hr

Weekend days: +$4/hr

Operations supervisor stipend: +$2.50/hr

Benefits

Generous PTO beginning day 1

Medical, dental, vision & life insurance

Short & long-term disability

Accident & critical illness insurance

401(k) with company match

This position receives a supervisor stipend in addition to the partner's regular hourly rate. Base pay is determined by:

• Clinical license level (EMT or Paramedic)
• Verified years of relevant experience

The operations supervisor's total compensation consists of:

Base EMT/Paramedic pay (based on licensure and experience) + supervisor stipend

Grow your careernot just your years of service

At MedCare, we believe your career should continue to grow long after you're hired. Whether your goal is to become a stronger leader, expand your clinical expertise, or prepare for the next step in your healthcare career, we'll provide the education, mentorship, and opportunities to help you succeed.

Career pathways include:

• Flight medicine (rotor wing)
• Mobile intensive care (MICU)
• Critical care transport
• EMS leadership & operations management
• Education & clinical instruction
• Preparation for nursing, physician assistant, and medical school

From your first day, you'll be surrounded by leaders invested in your success.

As an operations supervisor, you'll help shape the next generation of EMS professionals.

At MedCare, you're not just filling a positionyou're building a career.

What you'll do

Lead and support frontline EMS personnel.

Coach, mentor, and develop partners.

Coordinate daily operations and staffing.

Promote safety, accountability, and exceptional patient care.

Respond to operational issues and provide real-time leadership.

Remain clinically active while supporting frontline crews.

Qualifications required

Current Ohio paramedic certification strongly preferred. Ohio EMT or advanced EMT candidates with demonstrated leadership experience may also be considered.

Valid driver's license with acceptable driving record.

CPR and ACLS certification.

Strong leadership, decision-making, and problem-solving skills.

Excellent interpersonal and communication skills.

Ability to build relationships and influence others.

Strong organizational skills.

Knowledge of EMS operations and regional healthcare systems.

Ability to safely lift, move, and assist patients weighing 350+ pounds, with appropriate equipment and assistance.

Preferred

Three or more years of prehospital EMS experience.

Two or more years of formal or informal leadership experience.

Microsoft Office proficiency and ability to learn Operative IQ.

Experience with budgeting or operational metrics.

Experience coaching and developing high-performing teams.

Ready to lead the next generation of EMS?

If you're passionate about developing people, supporting frontline crews, and making a lasting impact on patient care, we'd love to meet you. Join MedCare and become part of an organization where your leadership matters, your experience is valued, and your career has room to grow.