Store Manager - 1 Year Contract

Store ManagerThe Store Manager is responsible for representing the brand by embodying the rag and bone culture, customer experience, and lifestyle. They are responsible for managing the operational execution of the store, ensuring exceptional customer experiences, and driving profitable top-line sales growth. Additionally, they coach and develop all associates and managers while creating an environment in which all team members are able to collaborate in order to consistently deliver best in class customer experiences. This role will manage our Brickell pop-up, with a one-year duration and opportunity to become permanent.What You'll DoDisplay best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the sameDemonstrate the ability to perform and train staff on all store operations tasks from register to stockroomEnsure cash handling and register procedures are maintained and executedEnsure integrity of payroll procedures and store schedulingDelegate appropriately to ensure efficiency of store operations and to develop team membersCoach and develop retail associates to meet store goalsLead the recruitment, onboarding, training and development of all staffProvide regular feedback, coaching and counseling on performanceResolve all People and employee issues in a timely and effective manner, partnering with the People Team and Field Leaders, as requiredPartner with the People Team to process new hire paperwork, status changes, departures, and all other people admin processesBuild a candidate pipeline via networking and interviewingIdentify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunitiesAnalyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goalsAbility to build customer loyalty; grow and manage clienteleMaintain product knowledge and ensure delivery of this information to staffEncourage and recognize opportunities for team sellingUnderstand and exemplify the rag & bone brand philosophy and lifestyleWork closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trendsConsistently act within core values of rag & boneModel and teach store associates to support a positive client-centric environmentContribute to a positive, fun, professional, productive, and team-oriented store atmosphereRequirements:Minimum of 5 years of prior work experience in specialty retail, with 3+ years in a Store Manager or senior leadership role.Strong background in clienteling and customer relationship management, with the ability to grow and retain a loyal clientele.Hand-on experience with performance management and proven ability to lead, coach, and develop high-performing teams.Demonstrated success in driving sales, profitability and KPIs.Strong understanding of retail operations, including payroll management, scheduling, inventory control, and loss prevention.Ability to work a flexible schedule, including nights, weekends, and holidays.Rules We Live ByBe a Good Human: Be original, be authentic. Stand for diversity, equitability & inclusivityHave No Fear: Innovate and solve problemsOwn Every Decision: Work together and get resultsQuality Matters: Not only with product, but we see it in our peopleMake Shit Happen: Be disciplined, be competitiveBenefitsClothing AllowanceGenerous Employee DiscountPaid Time OffMedical, dental, vision and ancillary benefitsMembership to Calm and access to other wellness benefits401kPaid Parental LeaveSalary: The target salary for this role is between $$ and $$ based on candidates' experience and expectations. Assistant Store Managers are eligible to participate in the rag & bone Bonus Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company's total rewards package for retail employees.rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.