Manager in Training, Field Safe & Secure (West)

Job Description

Job Description

This position requires willingness to relocate regionally. Placement will be based on business needs and may be at any facility within the assigned region.

West: California, Texas, Arizona, Oregon, Utah, Nevada, Washington, Colorado, Oklahoma

COMPENSATION & PERKS

Pay Range: $70,000.00 - $78,000.00 annually 

Full-Time Salary Position
100% Company paid medical for employee, plus family discounts
Paid Time Off (Including your birthday!)
401k with Company Match                       
Pet Benefits
Tuition Reimbursement after 6 month

About Carvana

If you like disrupting the norm and want to join a company revolutionizing an industry, you will LOVE what Carvana has done for the car-buying experience. Buying a car the old-fashioned way sucks, and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana, and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position

We're building our next generation of Field Safe and Secure leaders, and we're looking for driven, coachable candidates ready to grow into a Manager, Field Safe and Secure role. This is a structured, hands-on developmental position, not a stand-alone facility leadership role on day one. You will work directly alongside an experienced Manager, learning the full scope of the Manager, Field Safe and Secure role at their facility and taking on increasing ownership of those same responsibilities as you demonstrate readiness. The program is designed to prepare you for placement as a Manager, Field Safe and Secure at a facility within your assigned region. This role requires willingness to relocate, at minimum regionally, once placement into a Manager role is ready. Candidates should be open to being placed at whichever facility within their assigned region has the greatest need.   

What you'll be doing

• Shadow and assist an experienced Field Safe and Secure Manager in the day-to-day leadership of a Safe and Secure Team, building toward independently leading recruiting, hiring, onboarding, coaching, and scheduling for a team of Safe and Secure Associates.
• Rotate through and build working knowledge of each core function of the role: Associate Safety, Site Physical Security, Inventory Control, Crisis Management, and Business Continuity, partnering with the Facility Leadership Team (Operations, Wholesale, Logistics, and People Operations) under guidance.
• Work with the Inventory Control Analyst and Associate team to learn the vehicle-exception research and tracking process, and observe and assist with the stolen vehicle reporting process.
• Learn the Safe and Secure technology infrastructure (access control, card badging, camera systems) and how it is used to promote a safe and secure environment for our associates.
• Learn the Card Access process at our facility(s), partnering with the Safe and Secure Function Lead who owns day-to-day execution of badge issuance and building access.
• Participate in Daily Production walks, documenting issues and practicing developing remedies alongside your assigned mentor or manager. Support the implementation of new hire Safe and Secure training under supervision, building toward independently leading this training.
• Support the implementation of EHS protocols under supervision, in partnership with the Enterprise Safe and Secure Team and the respective Carvana Business Unit, building toward independently leading this partnership.
• Actively participate in identifying and resolving issues affecting the Safe and Secure Program, with increasing independence as competency is demonstrated.
• Learn to track and report on key performance indicators and exception-based reporting used to mitigate risk and identify trends.
• Observe and assist with inquiries of internal and external theft and fraud, in close partnership with HR Operations, the Associate Director, and applicable operating departments, building toward independently ensuring these are properly conducted.
• Actively represent Carvana in the local community, including with local police, fire, prosecuting offices, and emergency management agencies.
• Foster open and productive working relationships with other applicable company departments.
• Exercise prudent discretion regarding confidential and sensitive personnel information.
• Perform other duties as assigned.
• Domestic travel required - 40%. Willingness to relocate regionally at a minimum, is required once ready for placement into a Manager, Field Safe and Secure role.

Key Metrics

• Safety & Incident Management — Total Incident Rate (TIR), Safety Walk/Recognition completion, and Theft/Fraud inquiry case closure time.
• Vehicle & Inventory Integrity — Unit Loss/Annual Vehicle Damage versus Goal and Weekly Inventory Scan Accuracy.
• Team Operations — Hours Utilization (including overtime) and Monthly Check-In completion.
• Team Engagement & Retention — Monthly Regional Turnover and Engagement Survey Results.
• Safe and Secure Facility/Team Budget Actual vs. Plan.
• Compliance — EHS Training completion and team Red Cross CPR certification.
• Ready Now Promotable Candidates.  

What you should know/have

Willing and able to relocate, at minimum regionally, for eventual placement as Manager, Field Safe and Secure. This is a firm program requirement.

• Bachelor's degree from an accredited college or university preferred.
• At least 2 years of Safe and Secure, security, or related operations leadership or supervisory experience. Distribution, warehousing, or fulfillment experience preferred but not required.
• Demonstrated readiness to grow into a people-management role; direct team supervision experience is a plus but not required for this developmental position.
• Excellent verbal and written communication skills.
• Strong analytical and data-driven skill set.
• Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
• Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid-growth environment with tight deadlines; ability to take initiative in a constantly changing work environment while maintaining flexibility and a collaborative attitude.
• Exposure to or interest in investigating and resolving theft and fraud issues.
• Able to help create, develop and implement process improvement(s).
• Exceptional organizational skills, attention to detail, and the ability to prioritize multiple tasks.
• Interest in developing Crisis Management leadership skills.
• Exposure to OSHA Program implementation within a distribution, warehousing, or fulfillment environment preferred.
• Must promote the company culture and mission to all employees, vendors, clients, and business partners.
• Knowledge of how to utilize Microsoft systems.
• OSHA 10 Hour Training Certification preferred.

What we'll offer in return

• Full-Time Salary Position with a competitive salary, structured for growth as you progress through the program toward a Manager, Field Safe and Secure role.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A variety of perks, including student loan payments, vehicle discounts, pet benefits, and more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.