Assistant - Patient Services

Job Title

Assist Patient Services Manager with patient and financial service tasks.

Essential Duties and Responsibilities

• Assist in all areas of Patient Services as necessary including reception, call center, and financial services.
• Assist with cashiering responsibilities including accepting and posting patient payments and preparing daily bank deposits.
• Assist with patient registration. Assure proper registration including verification and recording of all insurance information.
• Allocate insurance and other third party payments to patient accounts.
• Assist in patient financial account audits and adjustments as necessary.
• Assist in filing and retrieving patient explanation of benefits for auditing and billing purposes.
• Assist in any mass written communication to patients (monthly statements, special mailings, etc.).
• Performs other related duties as assigned or requested.

Requirements

Minimum Qualifications

• High School Diploma or equivalent.
• Cash handling experience.

Preferred Qualifications

• Some college coursework preferred.
• Bank deposit preparation experience preferred.
• Experience working in a dental office verifying dental insurance benefits is preferred.

Knowledge, Skills, and Abilities

• Must have competent basic math skills.
• Must be competent using a calculator.
• Must be competent using a PC computer.
• Knowledge of dental treatment codes and dental terminology preferred.

Physical Requirements

• Manual dexterity required for keyboarding and use of a calculator.
• Visual ability to read a computer screen.
• Ability to move freely throughout the clinic.

Work Environment

Standard office environment providing service to the public.

Salary/Pay Information

Commensurate with experience

Anticipated Schedule

Monday thru Friday 4-5 hours per day Flexible daily schedule based on needs of the clinic.

Michigan's largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University's mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.