Unit Secretary - Surgical Trauma / ICU /Neuro Trauma Critical Care - Full Time, Day - Jefferson[...]

Job Duties Interacts with co‑workers, visitors, and other staff consistent with the values of Jefferson. Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution. Recognizes the patients, their family/designated care partner(s) and interacts with compassion and care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values. Minimizes risk of harm to patients and others by following established protocols and individual performance. Communicates with and supports the interprofessional team, patient, family and designated care partners. Maintains regular communication with the Charge Nurse to meet the needs of the unit. Monitors the electronic patient bed system for admission/discharge bed‑flow, assigns admissions, completes staffing assignment if needed, and requests patient transport as needed. Collaborates with the Charge Nurse to ensure patient appropriateness for the unit. Coordinates patient appointments/testing within the acute care setting including coordination of transport. May coordinate patient discharge appointments. Performs clerical functions to support the department, including maintaining medical records to ensure complete and organized patient information. Organizes the work environment for effective and efficient department operations. Processes medical orders to facilitate implementation of the medical regimen for patient care. Performs other related duties and complies with hospital policies and procedures. Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision‑making. Acts as the active responder during unit emergency codes – immediately calls code to the emergency response dispatcher, assists the team in quickly gathering equipment (e.g., EKG, glucometer, crash cart, suction, etc.) and flushes as needed. Troubleshoots equipment failures to attempt to reset before handing off to the appropriate on‑call repair team (Patient TV, call bell wall unit, computers, printers, etc.). Participates in Unit Committee meetings – in addition to staff meetings. Monitors the tube station for incoming and outgoing items (medications, cardiac monitor strips, etc.) and dispenses accordingly. Minimum Qualifications Related secretarial and computer experience; knowledge of medical terminology. Cultural awareness – knowledge of people with diverse backgrounds and ability to convey respect and connect effectively. Effective communication – understanding of effective communication concepts, tools, and techniques, and the ability to transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health care, and respectfully delegates to other team members. Patient‑ and family‑centered practice – knowledge of how to convey respect and collaborate with each patient, family, and/or designated care partner in the care setting. Knowledge of medical terminology is highly recommended. Preferred Qualifications Diploma or equivalent. Data entry experience preferred. Physical Demands Lift and carry 40–50 lbs. Examples: push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8–10 miles per shift. Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer This position description provides the major duties, responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Job Information Work Shift: Workday Day (United States of America) Worker Sub Type: Regular Employee Entity: Abington Memorial Hospital Primary Location Address: 1200 Old York Road, Abington, Pennsylvania, United States of America EEO Statement Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full‑time and part‑time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short‑ and long‑term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full‑time service or two years of part‑time service. All colleagues, including those who work less than part‑time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. #J-18808-Ljbffr Jefferson Health