Platform Solutions Engineer

NOTE: There have been reports of fraudulent recruiting outreach impersonating Brown and Caldwell with offers being extended for this role. Always verify messages via LinkedIn or our official careers page before sharing any personal details. The Platform Solutions Engineer role focuses on solving complex platform solutions problems without well-defined solutions and supporting strategic initiatives and managing multiple projects. This role provides technical guidance and works with little supervision and makes decisions that impact business strategy. This role operates with a high level of autonomy and is expected to be self-motivated, thriving in a remote work environment. This role is on the Digital Services’ Platform Solutions team, which is responsible for designing, implementing, and maintaining enterprise platform solutions—including document management, content collaboration, ITSM workflows, and integrations across Brown and Caldwell’s SaaS, PaaS, and IaaS platforms. This role utilizes expertise in Microsoft technologies (M365 and Entra), automation, workflow, AI, enterprise application architecture, and API integration architecture. Key responsibilities include identifying opportunities to enhance platform capabilities, designing and implementing integrations, translating business requirements into technical solutions, onboarding new tools, and managing multiple enterprise platforms. THIS POSITION IS REQUIRED TO BE LOCATED IN THE DENVER, CO AREA, AND WILL REQUIRE AN IN-PERSON INTERVIEW AS A FINAL STEP IN THE PROCESS. Responsibilities Act as the Technical SME:providing guidance and understanding ofproduct features, collaboratingwith vendors for improvements, and integratingsolutions with BC internal development. Communicate updates, train support resources, and manage platform configuration. Lead and complete projects/tasks for theplatformteam independently and collaboratively. Design and build next-genenterprise platformsolutions. Improve efficiencies through automation and other technology enhancements. Propose solutions to complex business problems. Ensure compliance with BC standard operating procedures, maintain confidentiality through adherence to non-disclosure agreements, and uphold all security policies to protect sensitive information and maintain organizational integrity. Recommend and implement changes to align with the company’s strategic direction. Document and ensure solutions adhere to security standards. Act as a project manager and complete assigned tasks. Tailor content to audience needs. Identify limitations and drive necessary changes. Work remotely and independently as required. Flexibility to adapt and execute various additional assignments based on evolving needs. Providesmentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles. Skills and Competencies Advanced understanding of platform administration Expertise in comprehending and applying workflows and process automation Familiarity with cloud-based content collaboration platforms In-depth knowledge of data security and privacy principles Experience with integration of various software and applications Ability to troubleshoot and resolve complex technical issues Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Ability to work collaboratively in a team environment Adaptability and willingness to learn new technologies Strong organizational and time management skills Attention to detail and a proactive approach to tasks Exceptional problem-solving abilities, particularly for complex issues without clearly defined solutions Strong leadership skills for driving strategic projects and initiatives Proficiency in platform administration and escalation processes Expertise in project management, implementing collaboration solutions, and setting collaboration standards Knowledge of workflows and process automation strategies Expertise in SaaS/PaaS/IaaSplatform solutions, customer support, storage, security, disaster recovery, and business continuity. Experience Typicallyrequiresminimum of8-years of relevant experience in platformsolutionsor related roles Experience designing, implementing and maintaining enterprise ITSM ticketing systems Experience managing multiple projects Microsoft certifications preferred(Azure Fundamentals,Microsoft365 Fundamentals, etc.) and/or similar on-the-job experience Education Adegreein Information Technology orany related fieldor equivalent experience is required. Salary Range The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. Location A $117,000 - $159,000 Location B $128,000 - $175,000 Benefits and Other Compensation We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. See our full list of benefits. Pre-employment background check and drug test This position is subject to a pre-employment background check and a pre-employment drug test. Equal Opportunity Employer Statement Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Miningamigos