Security Officer - Full-Time - Overnight Shift

Security Officer - Full-Time - Overnight Shift

Hilton Waikiki Beach Resort & Spa is looking for a Full-time Overnight Security Officer. Our security officer is responsible for the safety and well-being of our guests, employees and hotel property by conducting foot patrols, responding to suspicious activities, security problems and safety hazards with care and aloha. The Security Officer is also a first responder to emergencies, illnesses, injuries, disturbances, unusual incidents, etc. Completes incident and daily activity reports. Assists other departments as needed to provide excellent customer service to hotel guests. Performs all other duties as assigned by the Front Office Manager.

Essential Functions & Responsibilities:

• Conduct foot patrols using a data collector throughout hotel property to observe, respond to and report any suspicious activities, security problems, and safety hazards.
• Prepare computer generated incident reports and computer generated daily shift reports that affect the welfare and operation of the hotel and property.
• Interview guests and associates as required for the safety and welfare of all.
• Act as on-site first responder for emergencies, such as fire, smoke, illnesses, injuries, disturbances, unusual incidents, etc.
• Assist guests with information, directions, or any other assistance needed.
• Assist other departments with the general operation of the hotel, i.e. traffic control, crowd control, access to secured areas, personnel escorts, money escorts, etc.
• Ensure all evidence related to hotel incidents is properly handled and maintained in a secure and safe manner.
• Conduct surveillance for the safety of all guests and associates when necessary; be proficient with the DX7100 digital video recorder.
• Flexible hours to accommodate emergency situations and any ongoing investigation when required.
• Performs other duties as assigned.

Our Benefits:

• Hilton Team Member Travel Discount
• Health Insurance
• Dental Insurance
• Paid Health Benefit Waiver Option
• 401(k)
• Company-paid Group Life Insurance
• Paid Vacation, Sick Leave, Holidays
• Shoes for Crews discount

Hilton Waikiki Beach is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Cindy Fujioka at View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request.

Qualifications:

Skills:

• Required: Detail Oriented, Intermediate Time-Management, Intermediate Teamwork, Intermediate Microsoft Office, Intermediate Conflict Resolution, Advanced Employee Relations, Intermediate Customer Service

Education:

• Preferred: High School or better.

Experience:

• Preferred: 1 year: Hotel security experience, 1 year: Prior hotel customer service experience, 1 year: Security or Law Enforcement or Emergency Services experience.

Licenses & Certifications:

• Required: First Aid CPR, HI Guard Card