Lifestyle Concierge - Guest Experience & Cruise Sales (Ocean)
Scenic & Emerald Ocean Cruises
Scenic Cruises: Combining innovative design and state-of-the-art technology, Scenic Eclipse sets the benchmark in 6-star ocean cruising. It’s more than an ultra-luxury voyage: it’s an immersive, all-inclusive exploration and a once-in-a-lifetime experience. Emerald Cruises: Set sail on the voyage of a lifetime. Whether you’re searching for a tropical haven, looking for sunny shores, wanting to explore new cultures, or longing to relax on board, you’ll discover a world of adventure when sailing with Emerald Cruises. Our People: At Scenic and Emerald Cruises, our employees are the heart and soul of our operations. They are passionate, dedicated, and committed to delivering exceptional experiences to our guests. We believe in fostering a supportive and inclusive work environment where every team member can thrive and grow. Join us and be part of a dynamic team that values innovation, excellence, and the joy of exploration. Together, we create unforgettable journeys and memories that last a lifetime for both our guests and employees. “Amazing people, creating wonder.” The Role: We seek a talented and experienced Lifestyle Concierge – Guest Experience & Cruise Sales. Description Brief: The Lifestyle Concierge– Guest Experience & Cruise Sales is responsible for increasing company revenue through future cruise and boutique sales. Promote the Emerald/Scenic Cruises loyalty program, host entertainment and ensure guest satisfaction. Collaborate with onboard departments and generates the guest's Daily Program, ensuring it is finalised and quality-checked in advance for seamless delivery. Act as concierge for guests and assist with additional ship duties where required such as assisting with shore excursion dispatch. Minimum Requirements: Previous experience with luxury or ultra-luxury cruise ships.; Previous cruise sales experience.; Have worked in a similar role on board a cruise ship before.; High standard of entertainment knowledge and skill.; STCW 4 Basic Training.; If you have a talent for creating joy and offering genuine, heartfelt service, we encourage you to apply today.
Vacancy posted 2 days ago
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