Retail Store Manager

Job Overview This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and contributes to the overall success of retail partnerships. Job Responsibilities Lead and develop the sales team to achieve customer engagement and sales performance targets Manage store operations including opening, closing, and adherence to operational standards Coach and provide feedback to team members to improve customer interactions and sales skills Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications Build and sustain partnerships with store‑in‑store partner leadership and sales teams to drive customer outcomes Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience High School Diploma/GED (Required) 2-4 years Management experience in retail sales (Preferred) 2-4 years Sales & sales management experience (Preferred) Knowledge, Skills and Abilities At least 18 years of age Legally authorized to work in the United States Travel Travel Required: No DOT Regulated DOT Regulated Position: No Safety Sensitive Position: No Total Target Cash Pay Range Total Target Cash Pay Range: $62,400 - $112,600, inclusive of target incentives. Base Pay Range: $46,800 - $84,450. The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location. Benefits and Incentives At T‑Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part‑time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays— which total about 4 weeks for new full‑time employees and about 2.5 weeks for new part‑time employees annually—paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. We don't stop there—eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T‑Mobile’s amazing benefits, check out Equal Opportunity Employer Statement T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests. #J-18808-Ljbffr