Airport Workforce Manager & Customer Experience Lead
American Airlines
American Airlines is seeking a Customer Service Manager for Airport Workforce Management at DFW to lead frontline teams and drive safe, high-quality customer service. This role requires strong leadership, collaboration across departments, and compliance with JCBA policies. Responsibilities include coaching staff, optimizing staffing, and coordinating with gate operations to ensure on-time performance. A high school diploma and airport experience are required; USPS/FBI checks may apply. #J-18808-Ljbffr
Vacancy posted 3 days ago
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