Family Services Supervisor

Job Title

Supervise staff that provides direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the local departments of Social Services.

Job Description

This position supervises staff that provides direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the local departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. Supervises family services workers, assistants and others; sets and enforces objectives for quality and quantity of work performed by unit; evaluates social service programs and program budgets; applies appropriate human resource practices in the supervision of staff; establishes and maintains good working relationships with others; recommends policy changes based on evaluation of program effectiveness; deals with difficult or dangerous cases; interprets the program to other agencies and to the public; and participates in community planning and development of new resources, jobs and community work sites.

Minimum Qualifications:

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable knowledge of principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities. Skill in operating a personal computer and the associated software and the operation of a motor vehicle. Demonstrated ability to plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situation; communicate effectively both orally and in writing; apply treatment and intervention approaches; interprets laws, policies and regulations regarding human services, ensures compliance and recommends needed changes; supervises others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and trains, evaluates, leads, and develops subordinate staff.

Preferred Qualifications:

Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Knowledge of Adult Protective Services, Child Protective Services, Foster Care and Adoptions. Familiar with the Safe Measures Management System. Experience as part of a Multi-Disciplinary team. Experience working with the court systems.

Special Requirements:

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check. Employment and reference verifications as well as educational (relevant to employment) will be made along with any other checks requested by the hiring authority. This position is covered under Code of Virginia §63.2-1601.1 or §63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Dickenson County Department of Social Services is an equal opportunity/affirmative action employer, non-discriminating employer and a drug-free and smoke-free workplace.